Putting Assertiveness to Work

by Steve Morris, Graham Willcocks

192p paperback, this is a new copy virtually without any traces of use. Assertiveness is an increasingly important skill for managers to master. This book highlights the skills, insights and techniques managers need to handle themselves with confidence for better results, outlining the differences between aggressive, passive, manipulative and assertive behaviour.

192 pages, Paperback

First published June 27, 1996