The US workforce, which has been one of the world's most productive and wealthiest, is undergoing an alarming transformation. Increasing numbers of workers find themselves on shaky ground, turned into freelancers, temps and contractors. Even many full-time and professional jobs are experiencing this precarious shift. Within a decade, a near-majority of the 145 million employed Americans will be impacted. And now a weird yet historic mash-up of Silicon Valley technology and Wall Street greed is thrusting upon us the latest economic fraud: the so-called "sharing economy," with companies like Uber, Airbnb and TaskRabbit allegedly "liberating workers" to become "independent" and "their own CEOs," hiring themselves out for ever-smaller jobs and wages while the companies profit.
But this "share the crumbs" economy is just the tip of a looming iceberg -- a "freelance society," with the middle class drifting toward a troubling future. Raw Deal: How the "Uber Economy" and Naked Capitalism Are Screwing American Workers, by veteran journalist Steven Hill, is an exposé that challenges conventional thinking, and the hype celebrating this new economy, by showing why the vision of the "techno sapien" leaders and their Ayn Rand libertarianism is a dead end.
In Raw Deal, Steven Hill proposes pragmatic policy solutions to transform the US economy and its safety net and social contract, launching a new kind of deal to restore power back to the hands of the American workforce.
I drive for Uber and Lyft; this book is a hyperbolic screed. Every paragraph drips with negative emotion as author Steven Hill attacks Uber, repeatedly calling the ridesharing company "creepy" and worse.
Hill is one-sided in his use of anecdotes, writing Uber is dangerous. Why? Because an Uber driver in Mumbai, India raped a passenger. He makes no effort to address if taxi drivers rape passengers (they do). He uses one terrible incident, out of all the world's Uber drivers, sensationalizes it, and pretends cabbies don't. Women Uber passengers tell me they prefer Uber because of its driver rating system and instant GPS communication to Uber if there's a problem. Several women said cab drivers sometimes "get fresh" or proposition them on a ride, which understandably makes them uncomfortable. Similarly, he treats Uber driver accidents by focusing on one with fatalities while being completely quiet about taxi drivers. While some taxi drivers are excellent, they have a reputation for aggressive, even wild, driving, including ignoring traffic signals. But, Hill is out to bash Uber so he pretends cabbies are model drivers and citizens. Do a Google search on "taxi fatality" or "taxi rape charge" and see if Hill is fair. Another example of Hill's sneakiness is, somewhat inconsistently with his Uber-is-taking-over-the-world claim, he says the company may be about to collapse because people are learning it is a "raw deal" for everyone involved. He cites one person, yes, one woman in Arizona, who got fed up and deleted the Uber app from her phone. What he neglects to mention is literally millions of others have added Uber in the past few years.
Hill misunderstands Uber is typically a side job. He provides no data to show it is a full-time profession. Uber offers no benefits so it is not an ideal full-time gig; flexible scheduling and 24/7 rides makes it ideal for a side job. I wouldn't recommend quitting a solid job for Uber or Lyft. Literally every Uber driver I've met does it on the side or is a retiree earning extra income. Hill has issues with what Uber pays, although in fairness to Uber, they make no promises or claims. You are paid by the ride, not by the hour. I found the pay varies greatly depending on time of day, day of the week, and location. Saturday night in Chicago or rush hour in the city are good times to earn; odd hours in a remote suburb will find you few rides. A good hour might net you close to $20, but a slow hour is under the minimum wage due to a lack of riders. Hill's theme is Uber and other ride sharing companies are "screwing" American workers, but he lacks evidence and it isn't my experience.
Hill completely missed that driverless cars will, most likely, eliminate Uber's drivers- as well as cab drivers and truckers- in the mid-term. That will be a concern for the labor market, but one he didn't grasp.
Hill goes after AirBnB, although not for "screwing" workers as it is free money if you can find someone to use your home while you're away, but for "ruining" American neighborhoods. Hill is just out of touch, nestled in San Francisco as he is. I trust he is correct some rental units in New York City and San Francisco have been converted to permanent airBnB hotels. Yet, this is not happening everywhere else in America. Most of the country probably laughs at the idea of a shortage of housing due to airBnB conversions. Is this a problem in Peoria or Cleveland or farm towns or even in Chicago? NYC and S.F. have unique rent control rules that may worsen whatever problem there is. Still, if airBnB is having such an impact, we'd expect to see (1) urban hotels failing from the competition (which they're not) and (2) developers building new condos for the "airBnB hotel" market (which I'm not aware of).
Hill probably is on the strongest ground about TaskRabbit and similar labor sites because their wages don't include travel to/from the job. An $18/hour job pays less net of travel time/gasoline. As with Uber, though, TaskRabbit seems to be something people do on the side when they need the money, not under illusions of a great full-time job, which it likely isn't as it lacks benefits.
Hill concludes by saying the new American economy is going freelance, threatening our way of life- although his own stats don't back that up. Five percent? He cites Why Nations Fail as evidence that the "Uber economy" threatens the American Way, but Hill either deliberately distorted that rather neoliberal tome or, perhaps more likely, read things that simply weren't there. I read Why Nations Fail and an "Uber economy" was not one of the reasons any nation failed. In fact. that book writes of successful nations accepting "creative destruction" where new technologies (like Uber) disrupt and destroy old business models (like taxis) with a flexible labor market able to adapt to the new. Yet, Hill is opposed to this very Shumpeterian creative destruction, looking askance at new technologies that threaten unions and traditional work relationships.
Hill touches on the broader issue of companies sometimes preferring temps and contract employees to full-time workers, but even there, he doesn't understand that the heavy regulatory burden he demands is one reason employers prefer 1099 workers, at times, to permanent ones. That said, the full-time job hasn't exactly disappeared and Hill can't show it has.
I cannot recommend this book. It is chock full of emotion and Hill loves quotation marks so every page is full of "share-the-crumbs economy", "bad companies", "screwed", "race to the bottom", "gotcha capitalism", "Tasmanian devil of taxis", and the like. I personally have benefited from Uber and Lyft rides in my free time. Both companies have been ethical and very clear with me. It hasn't been a "raw deal".
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After reading the book, I was curious and Googled for part-time labor facts. The following charts contradict Hill, as the Federal Reserve Bank of S.F. shows the proportion of part-time workers varying only slightly, rising from 17% (or ~19% adjusted) in 1970 to 20% in the Great Recession, which reflected a spike after the economic shock (http://www.frbsf.org/economic-researc...). OECD data shows the European social democracies, whose policies Hill explicitly recommends emulating, have higher proportions of part-time workerforces: https://data.oecd.org/emp/part-time-e.... Other relevant data: https://www.bls.gov/cps/cpsaat08.htm and http://money.cnn.com/2015/06/09/news/...
An interesting if overlong account of what happens when laborers are left on their own to fend for themselves without the protection of a standard employment agreement. If anything, it will make you grateful for your 9-5 gig. I can see how these sorts of jobs (Uber/ Lyft driver, TaskRabbit, etc.) might be helpful short-term for some extra cash, but overall I think they are overly detrimental to the average American worker.
"Share the crumbs" economy is coming.... A very insight book about how freelancing society we are living in now. At the beginning, we embraced the low price on our products, accepting low quality came with low price, jobs flew to Asian cheap waged countries (from US angle). Now it's turn of "service"/"labor", with the help of internet app, who offered the lowest price get the customers. Uber and Airbnb are the example to open the door for so called the solution for "increasing" freelancing society, but actually itself could have contribute the situation to get worse. Just-in-time scheduling style has deprived the workers in precarious condition to even worse situation.
The problem of Uber is there is poor regulation for the driver's quality, some passengers got assault and quite some female customers got raped in India. To get a license as Taxi driver requires certain conditions and regulations, mainly they belong to a company so we can feel secured. The problem of Airbnb is also the poor regulation about housing quality on safety, fire issue. The author has been using fake photos to subscribe as "home" renting member, unlike what the website indicated that they would check up before hand, within 15 mins, he became member, even his beautiful fake house photos, customers wanted to book the rent already. Secondly, quite a lot of the house owners are professional landlords, they are the real-estate people who chased away the disadvantaged old residents by force to buy off the whole building, renew to rent as Airbnb. Paying tax to government is a hole, hard to regulate if they do. So does to TaskRabbit, just bring down the price of work to those who accept the least pay, usually the poor immigrants from Mexico or South America.
Robots and A.I are standing by the take over the middle skilled jobs, some even quite high skilled jobs, such as pharmacists, lawyers, nurses, basically many kinds of work can be taken over by robots or machines, even education can be received just on line with Moocs (even more professional and famous teachers). When the day comes, we are hitting the event horizon of economy, everything stops. (The Chinese translation on the title of this book was actually brilliant: economy singularity)
In the end, Hill gave several suggestions about how we could solve this kind of outcome caused by freelancing society. Basically he was just introducing the European style, Nordic or German style.
My thoughts: In the book, Hill mention many times Ayn Rand. She has uncountable side effect for american elitism, she removed the guilt of greedy entrepreneurs on earning huge money in capitalism. Never ever seen anywhere else in the world such a huge gap from CEO and it's worker on earning.(1200:1 in US mentioned in the book) Ayn Rand herself complained in the end of her days when she got sick and needed to pay her high medical bills if she didn't join social security which she always looked down upon. (read here: https://www.dailykos.com/stories/2012...)
.......................below are paragraphs i copied from books to keep
This book touches several topics, some well, some poorly. Hill starts by discrediting Uber, AirBnB, and TaskRabbit as modern-day feudalism. He's quite right about their faulty businesses models, to some degree, but his writing is spotty. In short, according to Hill, these companies' business models treat workers poorly. Hill then goes on a rant about modern businesses of all types forcing workers into a race to the bottom. I'm not sure that readers unfamiliar with these topics will be able to keep up with this book.
I started picking up books on the sharing economy, hoping to gather information which would help me decide which companies I should and should not use. Uber is one such company. Hill lays out a good argument for why Uber itself (but not all ride services) is a bad company, from its strong-arm tactics against local lawmakers, to its avoidance of taxes and liabilities, to its nightmare frat boy, misogynistic founder. Hill then points out that traditional "medallion" taxi companies have controlled a corrupt monopoly in need of a shake-up. But Hill doesn't stop at simply imploring readers to dump Uber in favor of a competitor. Instead, he rants about all app- and internet-based businesses destroying the American economy. Hill offers no real solutions.
The anti-app stuff is followed by a description of the 1099 economy and how it has been increasing, and hurting workers, over the past several decades. I agree with much of what Hill is saying, but again, he offers no real solutions.
At the end of the book, Hill takes on the Freelancers Union (headquartered here in Brooklyn) and in some convoluted way, ends up portraying it and similar efforts as anti-union, anti-worker, and pro-business to a degree I simply can't comprehend. Hill's only real answer is that no tech-heavy business ventures with massive growth potential, etc., should be allowed to start until they've been properly vetted. Likewise, all jobs lost to technological unemployment (that is, workers lost to machines and computerization) must be gained somewhere else.
Huh!? Hill is in essence saying that all technological progress must be stopped, that new businesses cannot be started. Okay--people are totally gonna vote for that.
I'm a bit of a Luddite myself, in terms of feeling apprehensive of how new technologies might impact the economy. I do not want to use services which mistreat and underpay workers, or destroy housing markets. From a less altruistic perspective, I also realize that the entire economy will crumble if no one earns enough to buy anything. It scares me that we're moving toward some dystopian, futuristic feudalism where the 1% constitutes our oligarchy of lords and ladies.
I liked this book to a certain degree--in the sense that I can say I learned some new information. But Hill is far too pessimistic. He seems to fail to realize that positive changes are happening. The mere fact that there is a ready readership for his book is proof of that. Narcissistic CEOs aside, most people do want to play fairly. Bad publicity for companies like Uber means that its competitors, which treat drivers better, get to take some of Uber's business.
It's also maybe worth pointing out--which Hill kinda sorta does but not well--that the sharing economy is the product, not the cause, of the 1099 economy and stagnant wages. As much of a jerk as Travis Kalanick (Uber founder) may well be, I don't doubt that he started Uber genuinely believing it would be a great way for people to earn extra money. A person wants to earn a little extra money, so he/she spends a weekend driving others around; Uber connects the riders with the drivers. I don't think it's fair to lay all of the blame at Kalanick's feet that people are desperate and struggling, and trying to use Uber (or any of the other 1099 gigs) as a full-time job.
So yada yada yada the 1099 economy is out of hand and people aren't learning a living wage. And 200 years after the Luddites, a new batch of workers is being replaced by machines. You can't win with Hill. The 1099 economy is awful for workers on many levels (agreed). Traditional taxi companies operate unfair, corrupt monopolies (agreed). Uber's business model rips off its drivers (agreed). But within a few years, no one will be able to afford any sort of ride service, so none of it matters. Hill offers no real solution.
The answer is, I think, new protective legislation designed to deal with the changing economy, not a moratorium on new technologies and computer-based businesses. We need new unions which help 1099 workers.
“Welcome to the Freelance Society,” writes Steven Hill. His simple premise is that the American job market is rapidly changing – mostly to the detriment of the average worker. That worker has less stability, lower compensation and a skimpier safety net than his counterparts a generation ago. Consequently, we need to update the social contract – codified by the New Deal for a much different economy – to establish for freelancers and independent contractors the same legal protections that full-time employees enjoy. In an interesting, though somewhat repetitious, book, Hill details what is happening.
• More than one in three workers is now freelancing, and the trend is picking up momentum. Temp work is one of the fastest growing sectors in the American economy. • Business has a preference to use “independent contractors” who file 1099-MISC forms with the IRS. That’s because employers can lower their costs by 30 percent, since they aren’t responsible for a 1099 worker’s health benefits, retirement, pension, workers compensation, overtime, disability, paid sick leave or vacations. • The worker protections that began with the New Deal are based upon the assumption that the employee works for the company that makes the product. That assumption is less and less valid.
What does it mean for workers in the freelance society? It’s back to the future in the 1099 economy, where workers are responsible for paying for their own health insurance, arranging for their own IRAs –though without employer matching – and paying the employer’s half of the Social Security and Medicare payroll tax. They go without “a steady paycheck, secure employment, and a comprehensive safety net.”
In short, working conditions are more precarious for freelancers. One option for people seeking work is to find short-term gigs via websites and mobile apps. These might be called job brokerages for day laborers where freelancers bid against each other for work in a type of reverse auction designed to be a race to the bottom.
The largest company in the digital temp industry is Upwork, which has 10 million contractors around the world. For services that can be performed regardless of the worker’s location, the Internet competition is with freelancers from India, the Philippines and other Third World countries who accept Third World wages.
Hill examines two of the most prominent companies in the so-called Uber economy -- Airbnb and Uber. He calls Airbnb “a catalyst for massive lawbreaking, a tax rogue, and an impetus for the eviction of longtime tenants.”
Neighborhoods are most likely to be disrupted in areas attractive to tourists, such as some in San Francisco, New York and LA. When landlords realize they can make more money doing short-term rentals via the Internet, they evict their current tenants, which results in fewer places available to rent for permanent residents. Thus formerly stable residential neighborhoods undergo “hotelization,” despite zoning for residential use, not for tourist hotels.
While hotels are subject to municipal occupancy taxes, Airbnb claims tax exemption in almost all of the places it operates around the world. The exception is San Francisco, where the company agreed in 2015 to pay its back taxes and to collect taxes going forward, due to the threat of a hostile initiative.
While the company claims its hosts are regular people who live in their homes and occasionally rent out spare rooms, the reality, at least in hot tourist areas, is quite different. An investigation by the New York attorney general found that the Airbnb market is dominated by professional landlords and multi-property agents. One operator in New York City booked $6.8 million in revenue on his 272 units over four years. Similar patterns have been reported in LA, San Diego, and Chicago.
Uber has been called “an app-based taxi service for non-professional, unregulated and underinsured drivers.” Uber drivers are 1099 contractors. The company claims it does criminal background checks on their drivers, but does not take fingerprints, and name-based checks are far less reliable.
The company says it has no liability because the driver is a private contractor. Uber does not require its contractors to have commercial insurance in order to protect their customers, since personal auto insurance does not cover commercial use. By contrast, taxi drivers are covered by their company’s commercial insurance.
While taxi companies and limo services are subject to livery taxes, Uber claims exemption because it neither owns vehicles nor employs drivers. Uber makes the same argument when it comes to regulations.
Uber claims its driver-contractors are highly paid, but four out of five are part-time and most are temporary. If they really could earn six-figure incomes, one would think there would be more full-timers. Uber takes a cut of every fare, originally 5 percent, but now 20-25 percent or more. Uber also makes unilateral price cuts, which reduce driver compensation. Meanwhile, drivers are responsible for their own costs, such as gas, insurance, maintenance, cleaning, tickets and so on, as well as the employer’s payroll taxes.
So what are the solutions? One is the political decision to extend the same job protections that W-2 employees have to temps, freelancers and contractors the way the European Union has done. If employers were required to pay the same benefits to 1099 contractors as to W-2 workers, that would remove the economic incentive to use 1099 contractors to save on benefits. What’s indispensable is to make worker protection and rights portable and centered on the individual, not on the job, since freelancers can have several employers in one day.
The way it would work is to require employers to contribute to an individual security account a few dollars per hour for each freelancer, temp or 1099 contractor they use. From these accounts would come the employer’s share of Social Security, Medicare, and worker’s comp. The principle should be, “if you contract with them, the employer pays.”
A second proposal is to join the 160 nations that already provide for paid sick days. Another idea is to offer tax breaks to corporations that permit workers to elect from one-third to one-half of the board of directors. The German economy does not seem to be harmed by the requirement that half of directors be selected by workers, though CEOs would earn less than they do now. Raw Deal makes a persuasive case that Ayn Rand fundamentalism does not benefit the workforce. ###
Repetitive pro-union nonsense, that could have been a pamphlet. Started way too many sentences with a conjunction. Still, it gave intense scrutiny to upstart employment types, which is fair, as they are just filling a need, and over-reaching as they attempt to profit.
However, the author failed to squarely rest the outdated labor regulations, the impetus of the industry disrupters, on those benefiting most, the government.
New Deal needs a fresh look, and Congress should address burdensome tax laws that encourage overseas transactions. No incentive to that, so it seems. Uber on!
After reading quite some books on platform companies like e.g. Airbnb and Uber, I understood that many of these Silicon Valley startups support the so-called libertarism. A political ideology that wants to get rid of government control as much as possible. This to give the companies as much comtrol as possible without limitations of mandatory rules like e.g. employee insurances etc.
I understood that the author Ayn Rand with here books like The Fountainhead and Atlas Shrugged are the must read books to get and idea how libertarism could benefit society. I therefore decided to read The Fountainhead. After some further research I also decided to read some books that also show the negative side on libertarism: e.g. The Jungle by the author Sinclair and Germinal by the author Emile Zola.
Well... after reading up on the abovementioned books, I tended towards having a negative opinion on libertarism. This since it would create, as I understand it, a society in which the middle class would disappear whilst leavingnus with a poor underclass and a very wealthy upperclass.
So... I decided to also this book... And I must conclude that I should have found this book earlier. I honestly don’t understand that this book is not considered as a more important read whilst being read by many other people. But believe me... this should be an almost mandatory reads for somebody interested in the media / technology sector.
I have to admit that not all is good in this book. I see the book as having two really distinctively different parts. The first part contains a biography / description on Uber and Airbnb. The second part is more an analysis of the good and bad sides. The last around 100 pages are in my opnion to opinionated;) The last 100 pages give too much a subjective view. I would have been a better book in case the last few chapters would have been dropped from the final book.
I really had to think on whether the book deserved three or four stars. But I decided to give it four stars. The fact that I consider the subject as so important whereby I should have found and read this book a lot sooner, I decided to give it four stars. The book gives a very good view on what is wrong with libertarism and platform companies that create a society with an unregulated (job, housing, ...) market in which we go back to the Middle Ages. Our society should really take a good look at its laws and regulations and adapt them in such a way that we don’t loose our middle class..
Very interesting to see how the gig economy destroys income of the providers and the quality for the consumers. This book gets more relevant as time goes on. People are so in love with the sharing market because it is new and seems to make these services cheaper, but someone ends up losing. I find myself referring to "Raw Deal" frequently in a lot of different situations.
This is one of the best books I've read in a while on the sad state of employee / employer relations in the modern United States. Many of the things I've said over the years regarding the cavalier attitude of companies like Uber, Air BNB, and oDesk towards laws and regulations were addressed. Also addressed, in significant depth, is the "1099-ing" of regular employees and making them "contractors" ~ as a truck driver, I saw this extensively with a number of companies, but heavily with Fed-Ex (which has fortunately lost a couple of lawsuits regarding employee mis-classification).
Hill addresses the crumbling middle class due to corporate greed and exacerbated by the undue influence of the wealthy few on public policy and the rule-making process. The safety nets that were historically provided by a mutually beneficial employee/employer relationship has all but vanished ~ while employers claim that "workers would rather have 'freedom' than stability / security", Hill's research unmasks that as the bald-faced lie many workers know it to be.
The implications for this rampant 1099-ing, weakening of laws / regulations (or outright disregard thereof), and devaluation of workers has implications across a wide swath of society.
We can do better than what we are left with; and we should. Hill uses examples from around the developed nations as to how worker-positive policies can be implemented and done so well without the horribly negative impacts that the 'pro-business' lobbying machine have sworn will be the ruination of our economy.
Hill finally shows us some potential solutions, research on how they have been successfully implemented, and the positive outcomes they have lead to as a guide of hope that it's not too late for us to fix this mess we currently find ourselves in.