Introduction to Human Communication

by Robert K. Mott, Marie Mallory

 

This book is designed to introduce students to the key ideas of human communication. It focuses on four main areas of Intrapersonal, Interpersonal, Small Group, and Public Speaking. Features of this book are designed to support the student and include opportunities to practice communication techniques. This book was designed for the beginning student about human communication while providing practical experiences. THIS IS WHAT EMPLOYERS ARE LOOKING FOR!

 

Chapter 1: Introduction to Human Communication This chapter introduces human communication and defines communication. It outlines the communication process and examines various communication contexts, including physical, social, and cultural factors. The chapter also covers different types of communication and communication models, providing a comprehensive overview of the topic.

Chapter 2: Verbal Communication This chapter provides an overview of verbal communication, beginning with an introduction to its significance and the process involved. It then examines verbal communication skills and strategies for effective communication and concludes with practical tips for improving verbal communication.

Chapter 3: Nonverbal Communication This chapter provides an overview of nonverbal communication, introducing its significance and various functions. It then explores the interpretation of nonverbal cues and provides tips and strategies for improving nonverbal communication skills.

Chapter 4: Listening This chapter explores listening, starting with an introduction to its importance in communication. It then investigates the listening process, breaking down the steps involved in receiving, understanding, and responding to messages. The chapter also explores how listening varies in different contexts and offers practical strategies for improving listening skills.

Chapter 5: Interpersonal Communication This chapter introduces the importance of interpersonal communication in building and maintaining relationships. It reviews the skills necessary for healthy interactions and examines how communication dynamics vary across different contexts. The chapter concludes with strategies for improving interpersonal communication skills.

Chapter 6: Small Group Communication This chapter reviews small group communication, exploring the essential communication skills for successful group interactions. It offers tips for improving one’s small group communication skills and emphasizes the importance of collaboration and effective communication within group settings.

Chapter 7: Organizational Communication This chapter expands on small group communication with a broader view of organizational communication, starting with an introduction to its importance in the workplace. It reviews the processes, networks, and culture that shape communication within organizations, as well as common challenges and strategies for effective communication.

Chapter 8: Public Speaking This chapter guides us through the public speaking process from preparation to delivery. It covers key aspects of speech preparation and delivery, including managing anxiety and adapting to different contexts. The student will practice techniques to minimize anxiety with public speaking.

Chapter 9: Informative Speaking This chapter discusses the informative speech process. It explores various types of informative speeches, highlighting their unique goals and strategies for effectively conveying information to an audience. The chapter offers practical guidelines for crafting and delivering impactful, informative speeches, emphasizing the importance of clear language, effective organization, and audience engagement. It also encourages the student to practice speaking.

Chapter 10: Persuasive Speaking This chapter explores the persuasive speaking process, starting with an overview of the key elements involved in crafting an effective persuasive message, including ethos, pathos, and logos. It then covers the planning and delivery of persuasive speeches, covering topics such as audience analysis, argument construction, and effective use of language and body language. This chapter concludes by discussing the importance of evaluating persuasive speeches, practicing one’s skills, seeking feedback from others, and adapting one’s approach to different contexts.

Chapter 11: Communication and Relationships This chapter investigates communication in relationships, starting with an introduction to its importance in building and maintaining connections. It reviews the communication process within relationships, highlighting key skills and strategies for effective communication. This chapter also examines common challenges in relationship building and communication.

Chapter 12: Communication in Conflict This chapter examines communication in the context of conflict. It starts by introducing the role of communication in conflict situations. Then, it explores strategies for effective communication and confli...

Published July 11, 2025