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The Unforgettable Mailman

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It's never too late for the adventure of a lifetime, even if you can't remember why you started.

The Unforgettable Mailman is a heartwarming story about intergenerational friendship and the power of human connection, perfect for fans of Fredrik Backman.


1966, Chicago. Backlogged with millions of undelivered letters, the post office announces a temporary closure. But eighty-one-year-old Henry Walton can't stand idly by when there’s mail waiting to be delivered. He believes letters are what keep people connected, and he’s not about to let them get lost in the chaos. 

Plus, connection keeps the mind sharp—according to a note someone’s pinned up in his kitchen.

While the post office scrambles to get things under control, Henry races against time and forgetfulness. Taking it upon himself to deliver the mail, he discovers hatred and tragedy, triumph and joy in the letters he carries and the people he meets along the way.

Inspired by true events, this delightful story will linger with readers long after they turn the last page—and might just inspire someone to write a letter, the old-fashioned way.

336 pages, Paperback

First published April 21, 2026

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About the author

April Howells

1 book28 followers
April is a storyteller who finds heartwarming inspiration in little-known pieces of history. With a background in magazine publishing, she’s spent the last decade leading global content and engagement at a premium apparel brand. Born and raised in Southern Ontario, she now resides on the West Coast of Canada with her husband and a Greater Swiss Mountain Dog named Chief.

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5 stars
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Displaying 1 - 30 of 32 reviews
Profile Image for Anna.
1,062 reviews42 followers
April 22, 2026
Thank you to NetGalley and Alcove Press for the gifted advance copy. All opinions are my own.

Sometimes a personal connection deepens a reader’s appreciation for a book. Sometimes it gets in the way.

Based on a true event in US Postal Service history, THE UNFORGETTABLE MAILMAN takes place in Chicago during 1966 amid an actual shutdown of the main post office resulting in a backlog of millions of pieces of mail. This is where we meet our hero, 81-year-old Henry Walton who takes it upon himself to deliver some of the backlogged mail.

Along the way, Henry meets some interesting recipients of the rescued mail. The letters he delivers elicit a variety of emotions: joy, sadness, fear, fury, hatred, and relief among them. We get glimpses into the thoughts of the letter writers which are a window into the social climate of the 1960s. There are many tender and charming moments and I was smitten with Henry.

And herein lies my problem. Henry is quite obviously suffering from some degree of dementia. He is not oriented to time or place or reality and should NEVER have been permitted to set off on a cross country driving adventure. Frankly, he should not have been driving at all. Perhaps I’m more sensitive due to my MIL’s advancing Alzheimer’s, but I struggled with no one stepping in to ensure Henry’s safety.

If you can ignore that (to me) major plot concern, this is a heartwarming story of found family.
Profile Image for Ashley Omnes.
64 reviews1 follower
April 24, 2026
I went into this really wanting to love it. The premise is great, the historical angle is super interesting, and I’m always up for a found‑family vibe with a slow, cozy adventure. But the story just didn’t fully land for me.

I never felt truly connected to the characters, and Henry in particular was tough to read. He clearly shows signs of dementia or Alzheimer’s, and it honestly made me uncomfortable that no one around him stepped in or even seemed concerned about his safety. That disconnect pulled me out of the story more than once.

What I did appreciate was how the book wove in the real events of the 1966 postal shutdown. That part was fascinating and probably the strongest element for me.

If you’re looking for a gentle, meandering story about community and found family, this might hit the spot. It just wasn’t quite the emotional connection I was hoping for.
Profile Image for Ashli Rich.
323 reviews13 followers
October 28, 2025
The Unforgettable Mailman is exactly what its title promises — a story that stays with you. April Howells delivers a tender, life-affirming novel about memory, purpose, and the quiet beauty of connection that feels like a warm hug for the soul.

Henry Walton is the kind of character you instantly root for: charmingly stubborn, deeply kind, and determined to make a difference even as his own memory begins to slip. His journey through 1960s Chicago, delivering long-forgotten letters, becomes a moving exploration of love, loss, and the ways our stories intertwine.

Howells’ writing is both nostalgic and sharply observant — full of humor, heart, and hope. There’s a gentle melancholy woven through the joy, reminding readers that even when memories fade, the impact of kindness does not.

If you loved A Man Called Ove or The Lost Letters of William Woolf, this book will absolutely capture your heart.

Heartfelt, wise, and beautifully written — The Unforgettable Mailman reminds us that it’s never too late to make a meaningful connection.
Profile Image for Chautona Havig.
Author 280 books1,871 followers
May 2, 2026
What an unexpected delight!

The Unforgettable Mailman takes you on a trip through memory lane--the time when people only used ZIP codes if they felt like it (they were that new!) and sent short notes about random things. "I saw this dress in the Montgomery Ward catalog. You'd look great in it. What about olive for me? I'll order as soon as I hear back!" alongside Dear John letters and long-overdue apologies.

Henry hears the post office in Chicago has closed its door due to millions of undelivered letters and makes it his mission to grab some and start delivering. All over Chicago, Iowa, Nebraska, Dakotas, and even up into Canada! And... despite dementia that keeps his memory from firing on all cylinders, he does not forget that he has this mission.

That was one of the best things about this book. While it was sad to see some of the things he forgot, in general, it was such an upbeat story about a guy whose memory failed him on an hourly basis sometimes. Usually, dementia stories are heartbreakng if occasionally funny. This one? Inspiring! I can't say more without spoilers, but this book hit all the right notes. My only quibles are the handful of unnecessary foul words sprinkled through it. There aren't many, but they are there.
Profile Image for Aurrice Duke.
2 reviews
April 23, 2026
I found The Unforgettable Mailman, just that—Unforgettable!

Hope and life in shades of black and white. Though I was a lucky ARC reader, I purchased a hard copy. It’s that good, and that special. Set in the past, it’s a rollicking adventure with an ensemble cast led by an indomitable older adult on a mission. Refreshing! Henry, the protagonist, has his challenges, some insurmountable, and he manages, despite the odds, to power through. His get-up-and-do-something inspired on a deep level. Who wouldn’t crave more of that, especially right now?

I won’t ruin it with a blow-by-blow because the charm is in the discovery of storytelling through letters. It’s a style I’ve long enjoyed because it delivers an intimate experience. You’ll ride side-by-side with Henry on a drive of a lifetime. A captivating book, I related to it (seeing my grandmother in his forgetfulness) and the realization, sometimes forgotten, that small acts of kindness make all the difference in the world.

Witty and quirky characters abound, each with their own stories threaded together by optimism, sorrow, disappointment, joy, purpose, and unlikely friendships. It’s heartwarming and, above all, real. What emerges is the importance of connection and communication, and how it binds and uplifts us. I loved the grace and humanity, and will definitely go back for seconds and thirds! Oh, and of course, recommend it.

Meet Henry, a spry octogenarian. He might not remember you, but you won’t soon forget him…
Profile Image for Sophia.
Author 5 books418 followers
Read
March 20, 2026
Based on the real-life 1966 Chicago Postal Crisis when the post office had to shut down due to too much undelivered mail, debut author, April Howells, spins a heartwarming tale of an older postal carrier dedicated to his task even as his own memory is failing.

My full review will post at The Reading Frenzy TBA.
Profile Image for Cathy.
449 reviews24 followers
May 15, 2026
The writing didn’t reach the imagination, in my opinion. Had a hard time keeping myself interested in this story. Was disappointed, had higher hopes for this book then what I experienced.
Profile Image for Rachel Sargeant.
Author 11 books165 followers
Read
April 11, 2026
In 1966, the Chicago Post Office shut down for three weeks to deal with a backlog of ten million items of mail. April Howells has created a heartwarming fictional story about this event.
The story is told from the viewpoints of various lively characters:
Henry is an eighty-year-old man who takes it upon himself to deliver some of the backlogged post.
Stan is a retired postal worker and Henry’s friend. Against his better judgement, he helps Henry break into the post office and steal a sack of letters.
Fletcher, the hesitant security guard, catches a glimpse of Henry and gets in trouble for failing to stop the theft. He’s tasked with tracking down the elderly thief.
Stokes, the incompetent, nasty post office manager, fixates on finding Henry rather than solving the backlog.
Brenda, Stokes’s put-upon assistant, is tired of getting overlooked and may just have a way of dealing with the crisis for her own ends.
Roger, an awkward, unhappy teenager, crosses paths with Henry as he undertakes his clandestine mail deliveries.

We also meet various recipients of the post Henry delivers and, through the contents of the letters and in their dialogues with Henry, we get a snapshot of their lives and learn more of Henry’s poignant backstory.

I liked the author’s use of short chapters and this kept me turning the pages. The fluently written story is light in tone but touches on social and racial unrest and inequality in 1960s America. Has it been optioned yet? Shift the setting back two months and there’s a Christmas feelgood movie just waiting to be made.
With thanks to the author, publisher and NetGalley for the opportunity to read an early copy in exchange for an independent review.
1 review1 follower
December 10, 2025
This was such a wonderful combination of adventure, heart, and humour. I was tearing through the pages, totally caught up in the adventure and keen to find out what happened next, but would find myself often needing to pause and reflect because within the fast-paced adventure the author managed to write so simply, profoundly, and beautifully about how it feels to lose one's memory. There are also so many little pockets on Henry's journey that had me giggling out loud and cheering him on. A great cast of characters, and just the perfect balance of funny moments, moments that have you saying "ok just ONE more chapter", and moments that might have you wiping tears away. One of those life-affirming books you are just so eager to press into other peoples hands so you can discuss it!
6 reviews
April 23, 2026
A beautifully told, heartwarming story that really touched me and will stay with me long after reading.

You follow the elderly main character Henry who embarks on a personal mission to rescue and deliver abandoned mail in the Chicago post office in the 1960s. He meets lots of people along the way and you also read the mail he is delivering which tell their own stories. This is perfect if you enjoyed Virginia Evans' The Correspondent or any Fredrik Backman books. Highly recommend!
Profile Image for Darlene.
24 reviews
April 24, 2026
A Sweet, Tender Story

What a beautiful, endearing debut novel! I enjoyed this "edge-of- the-seat" adventure of Henry's immensely! Great story-telling and an important glimpse into the effects of aging to reflect upon after reading it. If you enjoyed reading Frederick Backman's, A Man Called Ove, you'll love this novel.
Profile Image for Brittney Olson.
85 reviews
May 16, 2026
Mixed feelings about the ending, but it was also really tender. Parts of it dragged a little bit for me, but give me a geriatric main character with a heart of gold and it automatically gets at least 4 stars :)
Profile Image for Heather.
174 reviews5 followers
April 29, 2026
4.5 stars, so cozy and heartwarming 🥹
675 reviews2 followers
May 12, 2026
Cute little story about the Chicago post office shutdown in the 1960s of a fictional elderly man who makes it his mission to deliver hundreds of pieces of mail
Profile Image for Sue.
669 reviews17 followers
November 2, 2025
3.5 rounded up.
What a darling debut!
Thanks to NetGalley and the publisher for this advance reader copy in exchange for a review. When I am not listening to hardcore historical fiction, I like these lighter ones with my favorite trope of an elderly person having an adventure of a lifetime and making friends with unlikely souls. This is that book.
Based on the 1966 event of the Chicago post office closure due to being overwhelmed with mail was right up my alley. The hi jinx and bumbling that ensues makes for a fun and charming, if not laugh out loud, delight!
I would recommend this to patrons as a clean and thoughtful read to take the stress off of the real world.
Profile Image for Judy Collins.
3,413 reviews455 followers
Review of advance copy received from NetGalley
March 29, 2026
"A 1960s heist story with a massive heart."

THE UNFORGETTABLE MAILMAN is a captivating historical fiction debut novel by April Howells, drawing inspiration from real events. Set against the tumultuous backdrop of 1966 Chicago, the story unfolds during a significant postal crisis that grips the city.

As tensions rise and the everyday rhythm of life is disrupted, Howells weaves a tale filled with rich characters and poignant moments, inviting readers to explore the struggles and triumphs of those affected by this unprecedented situation.

"It’s never too late for the adventure of a lifetime, even if you can’t remember why you started."

Vibes...

~For fans of Catherine Ryan Hyde, Elizabeth Berg, and Fredrik Backman.
~A heartwarming story of an unlikely hero and a forgotten bag of mail.
~A race against time and forgetfulness. 

Highlights...

In 1966, the Chicago post office was overwhelmed by a backlog of millions of undelivered letters, and it announced a temporary closure.

81-year-old Henry Walton, a former mail carrier, cannot tolerate knowing the mail is abandoned. When he learns that management plans to secretly burn the backlogged letters to hide the crisis, he stages a heist to "liberate" a large bag containing 300 envelopes.

Among the stolen mail is a letter with a presidential seal addressed to Martin Luther King Jr., which contains information that could potentially revolutionize the fight against racial injustice.

Henry enlists the help of his neighbor, Stan, and later a troubled teenager named Roger, to help him deliver the letters personally.

Henry is in a race against his own advancing dementia. He relies on handwritten notes pinned in his kitchen to keep his mind sharp and remember his mission.

His quest takes him across Chicago and as far as Canada. Along the way, he is detained at the border and must deal with the emotional weight of unintentionally delivering hate mail.

To cover up their own failure, postal management puts Henry’s face on wanted posters across a tri-state area, branding his act of compassion as a crime.

All the while, the journey triggers painful memories for Henry, including his experiences being injured by shrapnel during WWI and the deaths of his wife and son. 

My thoughts...

Uplifting and character-driven, THE UNFORGETTABLE MAILMAN is a beautifully written, heartwarming story that explores the power of human connection and the ravages of memory loss.

The author's writing is poignant, with a leading character you will fall in love with. Nostalgic, soulful, compassionate, with heart and wit, and a focus on the real-life 1966 Chicago postal crisis. A standout element that "shines a light on mail workers". Please do read the author's note, which is insightful and heartfelt.

81-year-old hero, Henry, is fully developed and regarded as a "courageous and very forgetful hero" whom readers will find impossible not to love. 

THE UNFORGETABLE MAILMAN explores several poignant themes centered on human connection, the challenges of aging, memory, and the preservation of historical legacies. 

At its core, the novel examines how communication—specifically through the written word—acts as the thread that binds society together. Henry’s mission is driven by his belief that letters are vital for keeping people connected and that this connection is what "keeps the mind sharp".

The story provides a compassionate exploration of the "ravages of memory loss". Henry battles advancing dementia, and his race against "time and forgetfulness" serves as a central source of tension as he struggles to remember his purpose and his past.

One of my favorite parts is the relationship and bond between the 81-year-old Henry and his younger companions, Stan and Roger. This relationship emphasizes the value of shared experiences and the wisdom that can be passed between generations.

The intergenerational bond between Henry, Stan, and Roger shows that we are at our best when we look out for one another. It argues that society thrives when the wisdom of the old and the energy of the young collide.

Henry’s refusal to stand by while the mail is abandoned reflects a theme of maintaining one's sense of duty and identity late in life. His quest is described as the "adventure of a lifetime," proving it is never too late to make a difference.

Themes...

~The Power of Human Connection
~The Impact of Memory Loss
~Intergenerational Friendship
~Dignity and Purpose in Old Age
~Social Justice and Civil Rights

At its core, the novel examines how communication—specifically through the written word—acts as the thread that binds society together.

A captivating debut and a moving story of triumph over adversity, where a seemingly ordinary man faces off against powerful institutions to do what is right. 

Takeaway Message...

The core takeaway is that no one is ever too small, too old, or too "forgotten" to make a profound difference. Ultimately, it’s a story about legacy—not just what we leave behind, but how we choose to spend the time we have left.

A person's life isn't measured by their status, but by the small, quiet ways they showed up for others when no one else would.

Recs...

If you enjoyed the heartwarming, intergenerational, and slightly whimsical tone of The Unforgettable Mailman, these books are excellent choices that feature similar themes of aging, found family, and personal quests. "Small" People, Big Battles:

Catherine Ryan Hyde (in particular her intergenerational stories) Have You Seen Luis Velez?, Take Me With You, Stay, Dreaming of Flight, Allie and Bea; A Man Called Ove by Fredrik Backman, Arthur Truluv series by Elizabeth Berg: and The Correspondent by Virginia Evans.

An author to watch. I can't wait to see what comes next!

Special thanks to Alcove Press for the introduction of this newfound author and an advanced reading copy in exchange for my honest thoughts.

Blog review posted @
JudithDCollins.com
@JudithDCollins | #JDCMustReadBooks
My Rating: 5 Stars
Pub Date: April 21, 2026
Profile Image for Shelley's Book Nook.
573 reviews2,260 followers
Review of advance copy received from NetGalley
April 14, 2026
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The Unforgettable Mailman by April Howells
⭐⭐⭐⭐⭐
The Unforgettable Mailman
April Howells
Publication Date: April 21st, 2026
Alcove Press
336 Pages
Amazon | Bookshop.org
Genre: General Fiction | Historical Fiction

Oh my gosh, this book! It was so heartwarming, and even more so because it is based on true events. It's set in Chicago in 1966 and is about an 81-year-old man named Henry. When the post office closes because of millions of undelivered letters, Henry decides to take action because he truly believes that letters keep us connected. Henry steals hundreds of envelopes from the backlog to deliver them himself. Amongst these letters is one with the seal of the President addressed to MLK.

Henry travels across the city (one I have visited myself) and northward; he meets an assorted selection of people and finds hatred, joy, celebration, and tragedy. While Henry thinks he's helping out, the postal service sees him as a PR nightmare. In their attempt to hide the crisis at the post office, they portray Henry as a criminal and plaster his face on WANTED posters all over the place.

This book was so heartfelt and heartwarming. I loved the themes of ageing, the importance of personal relationships and the feeling of belonging. In this day and age, it was also a joy to read about how important the written word is (and was). I loved that we had an elderly protagonist who takes no guff from anyone. This one stole my heart from the first page. I loved the setting of snowy Chicago in the sixties, but it is so much more than historical fiction.

I loved the lengths Henry went to to get these letters delivered and his wanting to be seen and heard. His struggles are handled well without being flippant; it's witty and respectful. He isn't shown as a victim—he is a hero in my books!

The writing is wonderful, with a mixture of a "man on the move/run" plot while also being very emotional and character-driven. Reading about Henry meeting the various people receiving his delivery of their letters was a joy. Each time Henry met his goal, it was like a little short story within the story. Don't let the cutesy plot and cover fool you, though; sometimes these letters are of high importance, and that added an extra layer of tension that had me flipping the pages. I love books that show you're never too old to have a purpose in life, and there’s something so special about an elderly rebel protagonist, especially one who reminds us that human connection isn't just for the young. Henry Walton is exactly the kind of book hero I want more of. I can't believe this is a debut. I’ll be thinking about Henry Walton for a very long time. All. The. Stars.

Thank you to NetGalley and the publisher for the ARC.

Profile Image for Michele.
103 reviews5 followers
Review of advance copy received from Netgalley
January 16, 2026
April Howell's novel is nothing short of powerful. An adventure with Henry, who facing old age and forgetfulness, is determined to bring the written word (letters) to their rightful owners after a massive shutdown of the post office. So many little stories intertwined with the premise of this story focused on words matter, the sadness of forgetting, determination and to live like you never forget. I love the relationships Henry builds throughout the book, whether it was with his neighbors who checked in on him, the people he met on his adventure delivering the letters and the unlikely friendship with Roger, the young man who was a lost soul himself, each and everyone mattered to him. Long after reading this one, it still lingers in my head. The beautiful, touching words the author used to express the feelings of getting older and still having faith in the world. Thank you NetGalley and Alcove Press for the ARC.

Happy Reading!!!
21 reviews1 follower
Review of advance copy received from Netgalley
February 16, 2026
I did not expect to get so invested in Henry’s journey, but I was hooked.

In The Unforgettable Mailman by April Howells, Henry sets out to personally deliver undelivered mail during the 1966 Chicago postal crisis — even though his memory keeps failing him. He writes himself reminders, doubles back when he forgets what he’s doing, and refuses to quit.

This was such an easy, quick read thanks to the short chapters (the “just one more chapter” effect is very real), but it still packs an emotional punch. I laughed at moments, got choked up at others, and found myself completely rooting for him.

As someone caring for an elderly parent with dementia, this one resonated with me in a very personal way. It felt honest and handled with care without being overly heavy.

A fantastic debut, and I’m already looking forward to whatever April Howells writes next.

I'd like to say thank you to Alcove Press, April Howells, and NetGalley for the ARC in exchange for an honest review.
107 reviews3 followers
Review of advance copy received from NetGalley
April 20, 2026
I love receiving letters in the mail; this book reminded me how wonderful the reality of correspondence in our lives can be. The Unforgettable Mailman, a debut by April Howells, is a charming, endearing, and even inspirational novel about an elderly man with dementia. Henry learns about the Chicago post office’s backlog of letters in the mid-1960s and believes he has a responsibility to help deliver these letters. Parly based on fact, yet mostly fictional this is the tale of his quest.
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The book made me appreciate the people I am currently exchanging letters with and also to regret that I let many years go by without maintaining regular correspondence with friends. 4.5 Stars
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Thank you to NetGalley and Alcove Press for the Advanced Review Copy. This review is my own unbiased opinion.
Profile Image for Sara Rice.
1 review1 follower
Review of advance copy received from Author
January 5, 2026
Bravo to April Howells on a stunning debut novel. The Unforgettable Mailman is such a sweet story. A mailman who can’t let go of the letters that never reached their homes, and the hope that connection to others still matters.

I loved the premise of Henry, someone who keeps showing up, letter after letter, believing small acts can make a difference in ways we may never fully see. It’s a gentle, human storyline that unfolds with care and intention.

A thoughtful read about devotion, responsibility, and the power of choosing to care.
1 review
Review of advance copy received from Publisher
March 6, 2026
The Unforgettable Mailman is a delightful debut that I wholeheartedly recommend. It's endearing and clever with characters full of quirks and descriptive language that made it feel like I was there. The world of the story feels lived-in and heartfelt and the adventure stayed with me even after I finished the last page.
73 reviews
Did Not Finish
May 4, 2026
I stumbled upon this book, sounded cute enough but after a few reading attempts and getting to 10%, I could tell I was not going to connect with it. Dipped out before I got too deep. It wasn’t bad, just very slow progression and I could tell the main character was going to be forgetful and that was going to be a highlighting plot of the story. Not my cup of tea at the moment.
1 review
Review of advance copy received from Author
March 22, 2026
I could not put this book down. Henry truly is an unforgettable character. I love the way April writes, infusing historical facts, humour and deep emotional connection. This books has it all. One of my favourite books of the year! Do you self a favour and put this at the top of your must read list
79 reviews
May 3, 2026
I wanted to like this because the premise is so interesting, but the writing style got annoying quickly. Every other sentence was formatted like: verb-ing, he other-verbed.

"Writing this review, she got annoyed again."

"Reading her review back to check for typos, she prepared to hit 'post.'"
2 reviews
May 3, 2026
I loved the this story! But sadly I had to give it 2 stars because of the curse words…37 to be exact, and one used more than seems necessary.
Profile Image for Pam.
1,635 reviews29 followers
May 4, 2026
4.5 rounded up
Charming, poignant and heartwarming novel based on real events.
114 reviews2 followers
May 14, 2026
Quirky characters- similar to A Man Called OVE. Written with interspersed letters.
Profile Image for Amy.
309 reviews7 followers
May 17, 2026
Between a 4 and 5. I was really committed at the beginning and lost a little bit of the oomph during certain parts. Overall, very good, and worth the read if you have time.
Displaying 1 - 30 of 32 reviews