8 3 16 X 10 7 8 In 232 Pp 100 Black White Photographs 150 Line Drawings Have You Ever Longed To Return To A Past Where Humanity s Greatest Concern Was Survival When Our Hands Created Life s Necessities When The Land s Raw Provisions Were The Materials With Which We Created Warmth Shelter Food and Tools A Time Before We Lost Our Bond With The Wilderness Primitive Technology Helps Build A Bridge Between The Ancient Past and Our Modern Lives Putting Us In Touch Again With Nature and Ourselves This Volume A Selection of Articles Within The Bulletin of Primitive Technology Portrays The History Philosophise and Personal Journeys of Authorities On Primitive Technology Imparting Skills That Built The Success of Mankind From Views On Primitive Technology and New Archaeology To Making Fire and Tools of Bone This Book Is Informative and Enlightening Based on the author s 25 years of professional experience this text offers readers the vital tools they need to expand and take care of the needs of international and domestic call centre customers It covers customer service international business management and leadership and intercultural communications strategies In addition the book introduces lessons of success from six well known companies that have bridged the cultural gap to successfully serve their local and global customers The companies from large to small and representing a variety of industries are The Pebble Beach Company the international premier golf resort ADAC Laboratories a provider of radiological imaging medical equipment and the 1996 recipient of the Malcolm Baldridge Quality Award FrigoScandia the world s largest manufacturer of industrial freezers Northstar At Tahoe family ski resorts in North America E Trade Securities on line brokerage and financial services business Continental Airlines Have You Ever Longed To Return To A Past Where Humanity s Greatest Concern Was Survival When Our Hands Created Life s