An exciting new approach to leadership grounded in proven experience management techniques and the latest research in human psychology
In A Leader Worth Following, Chief Workplace Psychologist at Qualtrics and expert in experience management, Dr. Benjamin Granger, offers a transformative and exciting new approach to business leadership. Dr. Granger combines proven experience management principles with cutting-edge human psychology research to create a framework in which soft skills, characterized by emotional intelligence, human-centered behavior, and clear, compassionate communication, anchor your leadership style and help you earn followership.
The book provides new and experienced leaders with a holistic blueprint for modern leadership. You’ll find practical strategies that spur a powerful mindset shift that generates exceptional performance amongst your team members, even when facing rapid and unpredictable change. You’ll also discover specific tactics you can implement immediately to master your mind and body and dramatically upgrade your communication skills and influence.
Inside the book:
-Evidence- and research-based instructions to build your capacities for effective communication, empathy, listening, and body language -Techniques to understand the world through the eyes of your collaborators, helping you internalize their perspectives and form genuine personal connections -Mind-expanding thought experiments and explanations of the brain science that underpin the tactics discussed in the book
Perfect for managers, executives, directors, and other business leaders, A Leader Worth Following is also a must-read for entrepreneurs, founders, and anyone with an interest in helping those around them achieve their full potential.
Dr. Benjamin Granger is Chief Workplace Psychologist at Qualtrics. He's spent over 15 years building, running, and optimizing Experience Management (XM) programs across hundreds of global organizations, including numerous Fortune 500 companies.
Ben leverages original research to offer insights into macro workplace trends, employee and customer experience, and the future of work. His research has been published in academic and practitioner forums, including CNBC, Forbes, Reworked, T+D, the Journal of Business and Psychology, and the International Journal of Training & Development.
Ben is an internationally recognized thought leader and speaker and has keynoted numerous international conferences and global industry events. His work has been featured in major media outlets such as ABC News, Business Insider, Bloomberg, CBS News, Fast Company, Fortune, The New York Times, and The Wall Street Journal.
Ben holds a Ph.D. in Industrial Organizational Psychology from the University of South Florida.
Striking the perfect balance of anecdotes and evidence, this book was easily one of my favorites of 2026! It felt more like a conversation than an education—both informative and engaging, with a few laughs sprinkled in thanks to the author's easy-going and approachable writing style.
A Leader Worth Following is filled with tips to help both leaders and followers navigate their interactions in business and beyond. A good one for all humans to read!