The Agile Manager's Guide to Managing Irritating People

by Joseph T. Straub

You meet them in every job. They annoy you, hinder you, and keep you tossing and turning at night. Who are they/ Irritating people. They include perpetually overstressed, who be you to grant favors, extend deadlines, or lighten their workloads; Know-it-alls, who have all the answers as well as massively irritating egos; Wafflers, for whom no decision is ever final; and worrywarts, who can spread panic with amazing ease. Don't let irritating people make your life miserable! Author Joseph Straub shows you how to handle them-whether subordinate, peer, or boss. You'll learn Focus on behavior, not on that vague term attitude. Identify specific irritating personality types and discover how to manage each for the long-term Turn irritation to advantage by tapping people's skills and expertise. It help you step back, calm down, assess fractious folks fairly, and advise ways to deal with them despite their exasperating nature.

95 pages, Paperback

First published October 1, 1999

Reviews

[Lisa · Rating 2 out of 5]

The author's language is dated and not acceptable in today's culture.

I closed the book with 3 solid reminders:

1. Have the courage to have the face-to-face, honest conversations with the intent of understanding 2. Facts trump feelings
3. An introspective effort to discover my role in the situation is important too

[Rukmani · Rating 3 out of 5]

Definitely helped me.

[Dana * · Rating 3 out of 5]

Maybe a little too blunt in places, but what is the harm? Certainly not very PC in places, but sometimes you need plain talk to start a conversation, to help evaluate a situation. Some solid advice, simple and to the point.