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Micromessaging
Big things happen when you think small.
People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech - it's our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages”, you operate a step ahead of everyone.
This peerless guide has helped business leaders across more than 300 companies in 35 countries to build their leadership effectiveness and a more functional workplace. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate. It provides critical new material that helps
Ferret out unconscious bias Key into generational differences Drive, motivation, inspiration, and loyalty Increase individual and team performance Micromessaging plugs you into the nuance of communication and shows how to leverage it for everyone's benefit. You'll learn not only how to accurately interpret the behavior of others but gain important insight into your own micromessaging - and learn how to tailor it to drive positive change.
Micromessaging will be one of the most important skills in your leadership repertoire. Master the subtleties of human communication, and you'll be on the road to success in no time.
People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech - it's our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages”, you operate a step ahead of everyone.
This peerless guide has helped business leaders across more than 300 companies in 35 countries to build their leadership effectiveness and a more functional workplace. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate. It provides critical new material that helps
Ferret out unconscious bias Key into generational differences Drive, motivation, inspiration, and loyalty Increase individual and team performance Micromessaging plugs you into the nuance of communication and shows how to leverage it for everyone's benefit. You'll learn not only how to accurately interpret the behavior of others but gain important insight into your own micromessaging - and learn how to tailor it to drive positive change.
Micromessaging will be one of the most important skills in your leadership repertoire. Master the subtleties of human communication, and you'll be on the road to success in no time.
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Displaying 1 - 3 of 3 reviews
May 10, 2018
This was an easy read. It takes a look at how we all send micromessages and those messages are changing our interactions in the workplace, often not for the good.
The book starts with the most popular form of micromessaging that seems to dominate news coverage of the issue - racial or gender bias toward co-workers expressed through how we may behave during meetings, ask questions, respond to their comments, etc. So for the first few chapters, it's can be kind of a slog to get through because we've all heard this again and again in media, through our annual HR training sessions, etc. But to the author's credit, he then talks about how we can send micromessages to people for different reasons besides hidden biases. We might not like the way a person talks, for example, or we may have seen the person do something that we don't approve of and therefore have colored all our interactions with disdain.
The overall point of the book is to try and be cognizant of how you speak or appear while interacting with others at work, because otherwise you might accidentally send the wrong message. And to my delight, the book also admits that sometimes co-workers might deserve to be brushed off or ignored because they may truly be bad employees or terrible human beings. But before you discount a co-worker, the book advises, make sure that you know you are discounting the person and the reasons why, instead of letting your hidden biases display themselves as micromessages.
This is a good book for anyone who is interested in the field of communications, or for workplace discussions.
The book starts with the most popular form of micromessaging that seems to dominate news coverage of the issue - racial or gender bias toward co-workers expressed through how we may behave during meetings, ask questions, respond to their comments, etc. So for the first few chapters, it's can be kind of a slog to get through because we've all heard this again and again in media, through our annual HR training sessions, etc. But to the author's credit, he then talks about how we can send micromessages to people for different reasons besides hidden biases. We might not like the way a person talks, for example, or we may have seen the person do something that we don't approve of and therefore have colored all our interactions with disdain.
The overall point of the book is to try and be cognizant of how you speak or appear while interacting with others at work, because otherwise you might accidentally send the wrong message. And to my delight, the book also admits that sometimes co-workers might deserve to be brushed off or ignored because they may truly be bad employees or terrible human beings. But before you discount a co-worker, the book advises, make sure that you know you are discounting the person and the reasons why, instead of letting your hidden biases display themselves as micromessages.
This is a good book for anyone who is interested in the field of communications, or for workplace discussions.
January 14, 2020
i realize that the author has used the term micromessaging and microinequities for quite some time. unfortunately micro[insert word here] seems to be a trend thing that overused these days... like micro-planning - really?
aside from that personal rant, i'm not sure i'd call all of the practical advice micromessages. so many of the tips offered fall under cultural communications or general business practices. that said, there's good advice here. young would offer a better book if he presented situations and then listed out microinequities present. he does that a bit for advantages. if you're trying to convey to someone how to identify issues difficult to discern, helping the reader do this is paramount. i wish the core part of his message was pulled out for an HBR piece or blog, which i would find more helpful. trying to fold in international business practices and other things is a stretch.
this edition needs a red pen when coming out in another edition. i found more than a handful of typos and other misspellings.
aside from that personal rant, i'm not sure i'd call all of the practical advice micromessages. so many of the tips offered fall under cultural communications or general business practices. that said, there's good advice here. young would offer a better book if he presented situations and then listed out microinequities present. he does that a bit for advantages. if you're trying to convey to someone how to identify issues difficult to discern, helping the reader do this is paramount. i wish the core part of his message was pulled out for an HBR piece or blog, which i would find more helpful. trying to fold in international business practices and other things is a stretch.
this edition needs a red pen when coming out in another edition. i found more than a handful of typos and other misspellings.
November 24, 2017
Great reminders in here... although a book is a waste of time, could have been a pamphlet or possibly a long blog post. Only the latter chapters (10 and 11) introduce new ideas and build on the simple concept repeated through all the other chapters (mostly through anecdotes.)
Displaying 1 - 3 of 3 reviews