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Microsoft Copilot Studio Step by Step: Customizing Copilot and creating agents
Renowned Microsoft AI authority Lisa Crosbie unveils an essential guide to mastering agent building and business process automation with Microsoft Copilot Studio
Featuring a foreword by Dan Lewis, Corporate Vice President, Microsoft Copilot Studio
Microsoft Copilot Studio Step by Customizing Copilot and creating agents is the definitive, hands-on guide for professionals seeking to master Microsoft’s low-code agent-building platform. The book combines reference material with step-by-step tutorials, making complex AI concepts accessible to low-code makers, consultants, and IT pros. You will learn to design, build, and deploy AI-powered agents that automate workflows, transform business processes, and integrate with Microsoft 365 Copilot and your line of business systems. Through practical scenarios, best practices, and end-to-end examples, this book equips users with the skills to leverage Copilot Studio for organizational value, offering the depth and clarity needed to turn ideas into working solutions, and emerging as the essential resource for this rapidly growing technology.
By reading this book, you
Understand the foundational concepts and architecture of Microsoft Copilot Studio and AI agents Create AI-powered agents using natural language and low-code tools for internal and customer-facing scenarios Configure autonomous agents with event-driven, scheduled, and data-based triggers Ground your agents in organizational knowledge by connecting to multiple data sources Author structured conversational topics using advanced tools like branching logic and adaptive cards Extend agent capabilities with connectors, prompts, MCP servers, and workflow automation Design multi-agent orchestration using child and connected agents to delegate tasks across specialized domains Publish and authenticate agents across Microsoft 365 Copilot, Teams, websites, and other external channels Monitor agent performance using built-in analytics to optimize user experience Expand your solutions with advanced capabilities for integration with voice channels, customer engagement hubs and Azure AI
Featuring a foreword by Dan Lewis, Corporate Vice President, Microsoft Copilot Studio
Microsoft Copilot Studio Step by Customizing Copilot and creating agents is the definitive, hands-on guide for professionals seeking to master Microsoft’s low-code agent-building platform. The book combines reference material with step-by-step tutorials, making complex AI concepts accessible to low-code makers, consultants, and IT pros. You will learn to design, build, and deploy AI-powered agents that automate workflows, transform business processes, and integrate with Microsoft 365 Copilot and your line of business systems. Through practical scenarios, best practices, and end-to-end examples, this book equips users with the skills to leverage Copilot Studio for organizational value, offering the depth and clarity needed to turn ideas into working solutions, and emerging as the essential resource for this rapidly growing technology.
By reading this book, you
Understand the foundational concepts and architecture of Microsoft Copilot Studio and AI agents Create AI-powered agents using natural language and low-code tools for internal and customer-facing scenarios Configure autonomous agents with event-driven, scheduled, and data-based triggers Ground your agents in organizational knowledge by connecting to multiple data sources Author structured conversational topics using advanced tools like branching logic and adaptive cards Extend agent capabilities with connectors, prompts, MCP servers, and workflow automation Design multi-agent orchestration using child and connected agents to delegate tasks across specialized domains Publish and authenticate agents across Microsoft 365 Copilot, Teams, websites, and other external channels Monitor agent performance using built-in analytics to optimize user experience Expand your solutions with advanced capabilities for integration with voice channels, customer engagement hubs and Azure AI
592 pages, Kindle Edition
Published December 16, 2025
8 people are currently reading
3 people want to read
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Displaying 1 of 1 review
December 30, 2025
This is a really thorough guide to Copilot Studio. I really appreciate Lisa’s YouTube channel. She has a great way of being rigorous and detailed without being overwhelming. She consistently meets learners where they are, and this book does an excellent job of the same.
It walks through practical applications of Copilot Studio, the key features, and what you can actually build with it in real business contexts. If you’re working in a Microsoft-heavy environment (as much of my audience is), this is definitely a topic worth paying attention to.
Thanks for this excellent reference, Lisa! I’ll definitely be using it as a resource for my own training and client work.
It walks through practical applications of Copilot Studio, the key features, and what you can actually build with it in real business contexts. If you’re working in a Microsoft-heavy environment (as much of my audience is), this is definitely a topic worth paying attention to.
Thanks for this excellent reference, Lisa! I’ll definitely be using it as a resource for my own training and client work.
Displaying 1 of 1 review