The Next Level: What Insiders Know About Executive Success
Scott Eblin
Davies-Black Publishing
Business careers proceed from one level to the next and these levels are frequently identified by titles, with CEO being the highest. What intrigued me about Scott Eblin's book as I began to read it is that he thinks of a career progression in terms of a series of levels of personal as well as professional development. Obviously, he agrees with Marshall Goldsmith (author of What Got You Here Won't Get You There) that new opportunities are accompanied by new challenges. Therefore, the ascending executive must leverage her or his strengths while at the same time abandoning any mindsets, beliefs, and habits that are inadequate, if not self-defeating. According to Eblin, "Through my research, I have defined nine sets of key behaviors and beliefs that executives need to pick up [e.g. `custom-fit' communications] and let go of [e.g. `one-size-fits-all' communications] to succeed. This process of picking up and letting go, I've learned, is central to succeeding at the executive level." He notes that a strength when used to excess can become a weakness. So, the ascending executive must know when and under what conditions she or he is performing best. "Operating from that base of confidence" enables her or him "to have the clarity of thought needed to make smart strategic choices" about what to pick up - and what to leave behind - when advancing into the "unchartered terrain" of the next career level.
Long ago, Henry Ford suggested that, "Whether you think you can or think you can't, you're right." Hence the importance of what Eblin calls an Executive Success Plan (ESP). Presumably the estimate is true that 40% of executives fail within 18 months of their promotion to the next level. The reasons vary, of course, but one of the most common is a failure to leverage the capabilities that led to the promotion while adding other capabilities that include different mindsets as well as new skills (e.g. delegation of authority, performance evaluations). To paraphrase Goldsmith, "What got you here explains why you are here but you need new ways of thinking and acting for your career trajectory to proceed higher." Hence the importance of formulating what Eblin calls an Executive Success Plan (See pages 195-199 and Appendix A) to maximize the value of obtaining feedback from various sources, including colleagues. Readers are also strongly encouraged to make effective use of the material in Appendix B ("Situation Solutions Guide") in which Eblin identifies some of the most common situations executives find themselves in and matches them with some of the solutions recommended in his book.