This guidebook provides inspirational stories, best-practice processes and practical tools for leaders and organizations to tap into the full potential of their technology through people and organizational development, and exhibit CARE for their Compelling “Something to believe in” Authentic “Somewhere to be themselves” Role-model “Someone to believe in, and follow” Encouragement via Professional “Someone to believe in them” The power of CARE is predicated on the notion that organizations/teams have completed a robust talent assessment and have followed a disciplined process to recruit and successfully onboard top talent. This book does not shy away from the common criticisms that organizational development is too “airy-fairy”. Instead, the author, Rob Seguin takes these misconceptions head on to demonstrate the formidable power of tapping into the discretionary effort and innovation of employees, and the importance of a deep and constant understanding of consumer needs during their buying experience.