I don’t have enough time to get my work done, how can you expect me to train my people? This common complaint among entrepreneurs, owners and managers is not only uncomfortable, it is lethal to companies' improving and may prove lethal to a company. In this short, insightful book, Rafael Aguayo an internationally recognized expert in management and quality and a founding member of Deming Collaboration, takes on this issue head on. He clearly demonstrates the danger of this situation. He convincingly shows how this leads to a cycle of decline with more problems and even less time being available. It can and often becomes a self reinforcing state that makes work unsatisfying and distasteful. In time it can become fatal for companies. But more than that he clearly shows how to overcome the addiction of putting out fires and build a progressive, sustainable and constantly improving company. The aim is to create a company that is fun to work in and work on and that generates improving sales and stable, predictable, growing profits.This is must reading for small business owners and managers. Indeed every businessperson who has the same complaint of "I have no time," should read it.