The handbook every mortuary transport professional needs—but few have access to.
Until now, new removal technicians learned through trial and error, making costly mistakes and discovering hard truths the difficult way.
First Call provides the comprehensive, honest guidance that's been missing. Drawing on decades of funeral service experience and years of successful transport operations, this handbook covers everything you need to
Getting Licensing, insurance, equipment, vehicle setup, and financial realities
The Body mechanics, safety protocols, location-specific procedures (hospitals, nursing homes, residences, ME cases), infection control, and professional conduct
The Hard Decomposition, hostile families, equipment failures, managing emotional toll, and when to walk away
Building Your Establishing reputation, growing your client base, preventing burnout, and long-term sustainability
This handbook doesn't sugarcoat reality. It includes graphic descriptions of decomposition, trauma, and challenging situations you'll face. But it provides the practical tools, techniques, and wisdom to handle them professionally while protecting your health.
Whether you're considering this profession, just starting out, or improving your existing practice, this handbook offers invaluable guidance from professionals who've done the work.