People skills — also known as interpersonal skills — are key to succeeding in work and in life. Many people struggle with these specific skills, particularly in an increasingly digital world. Idiot's People Skills offers expert advice on the foundations of effective communication, tips on understanding and maximizing nonverbal communication, ways to handle conflict and difficult conversations, pointers on being more influential and persuasive, and a primer for public speaking to small or large groups.
It was a little long winded and not exactly what I needed, but the information was interesting.
Upon first impression people are wondering if you are smart, likeable, and trustworthy. People love to share things they like with others. People like to teach novices and their is a short supply of people willing to learn. Be yourself and don't act differently with different people. Apologize quickly. It's good to make listening sounds. Change eye width when talking. Talking very soon after someone finishes makes it seem like you weren't listening and were just waiting to talk. Don't abruptly change topics. You should respond in a way that shows that you are listening. Acknowledge how the other person is feeling: "That must have sucked." A good conversationalist can shake up a conversation by asking an unexpected question. To tell a good story, appeal to the senses.
Well, I've never been able to plaster a fake smile on my face, lie to people and make irrelevant small talk about the silliest things. It just doesn't work. So I decided to see what this book on "People Skills" had to say. I'm not sure how successful this book will end up being as it tells you how to interact with people, but doesn't really show you. It's too vague.
You don't have to have poor people skills to read the Idiot's Guide. More so, it enhances your knowledge, skills and abilities to communicate effectively with other people. I found some parts of it to be hilarious.