Six Sigma Memory Jogger II: A Pocket Guide

by Michael Brassard, Lynda Finn, Dana Ginn

The Six Sigma Memory Jogger II is the indispensable training and performance support resource for Six Sigma project team members. Beginning with an overview and introduction to Six Sigma concepts, primary terminology, and the basics of the DMAIC method, this valuable pocket guide presents over 40 Six Sigma tools, including the CTQ (Critical to Quality) Tree, FMEA (Failure Mode and Effects Analysis), Kano Model, MSA (Measurement Systems Analysis), Process Sigma, Regression, SIPOC (Suppliers, Inputs, Process, Outputs and Customers), VOC (Voice of the Customer), Data Collection System, and the Y=f(x) formula. This valuable pocket guide opens your team members' minds to the power of Six Sigma to close the value gap between you and your competitors...Increase your company profitability...strengthen your market position. Easy-to-follow, step-by-step approach makes the Six Sigma process transparent to users. Speed bumps are identified and explained to aid immediate understanding. Text is enriched with diagrams, charts, and tables. Information is presented with instructor-type questions and bulleted responses that cut quickly to the core of every issue. Thoughtful tips throughout head off misunderstandings before they can take root. Examples and cases clarify complex concepts. The book was brought up to date in 2017 with revision #6 which kept all of the original tools and page flow. Three new tools were added, Confidence Intervals, Risk Assessment and Management, and Value Stream Mapping (VSM), along with an acronyms list and index. The Six Sigma Memory Jogger II now contains over 40 tried and tested tools and techniques all in the classic Why use it?, What does it do?, and How do I do it? Memory Jogger format to help you and your teams quickly and correctly make sustainable improvements to your business. GOAL/QPC can also design custom covers for this Memory Jogger to match your company colors and branding and include a message from your company executives about the importance of this topic to the business. (Memory Joggers are available in two standard sizes. The pocket size is 3.5" x 5.5" and the desktop size, with a larger font, is 5" x 7". This page is for the 3.5" x 5.5" pocket size version. The desktop size can be found by clicking on See all formats and editions at the top of this page.)

Genres: Management

296 pages, Spiral-bound

First published February 28, 2002

Reviews

[SheriC · Rating 5 out of 5]

This is an update to an already excellent reference guide, adding Six Sigma tools and concepts in a way that is easy to grasp and use. As always, it's well organized and breaks down each tool with a brief explainer and step by step use guide. I'm not sure how useful it would be as a standalone to someone new to quality improvement concepts, but it's very helpful for a quality professional who may need a quick refresher or to a learner who has a more comprehensive reference to fall back on.

Spiral bound paperback, almost pocket-sized.

[Ayat Saleh · Rating 4 out of 5]

This book is really one of the few that doesn't need a recommendation. Just buy it, read it once and leave it on your desk. Definitely, you will get back to it every once in a while. A good summary of the main tools and concepts in the Six Sigma in specific and the problem-solving discipline in general.
Personally, I used the book during my preparation for my Six Sigma Green Belt and Six Sigma Black Belt certificates.

[Mohammed Barakat · Rating 4 out of 5]

This is a handy pocket reference of tools and techniques for those starting Six Sigma initiatives in their companies. I used this pocket guide during my preparation to sit for the ASQ CSSGB exam. It was helpful and concise.

[Jeanette · Rating 4 out of 5]

Good reference guide