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SurThrival: SurThrival Why Healthcare Keeps Failing — and What Finally Works When Execution Replaces Observation
Best Practices Are Lying exposed the myth.
SurThrival explains why execution fails — and what finally works.
Healthcare doesn’t fail because it lacks intelligence, data, or technology.
It fails because systems stop short of execution.
Most organizations believe they
• Coordinating care
• Managing risk
• Closing compliance gaps
• Using AI effectively
They are not.
They are observing, reporting, and discussing — while penalties, denials, and missed care accumulate invisibly.
SurThrival documents what happens when execution finally replaces observation.
Written by the team that helped architect the compliance grading systems used by CMS and payers, this book draws hard lines
• Identification vs. action
• Reporting vs. completion
• Programs vs. systems
• AI that advises vs. AI that executes
This is not a theory.
It is a field guide to what works when medical necessity is acted upon automatically, continuously, and audibly — without workflow change.
If Best Practices Are Lying helped you see the problem,
SurThrival shows you why it persists — and how it ends.
SurThrival explains why execution fails — and what finally works.
Healthcare doesn’t fail because it lacks intelligence, data, or technology.
It fails because systems stop short of execution.
Most organizations believe they
• Coordinating care
• Managing risk
• Closing compliance gaps
• Using AI effectively
They are not.
They are observing, reporting, and discussing — while penalties, denials, and missed care accumulate invisibly.
SurThrival documents what happens when execution finally replaces observation.
Written by the team that helped architect the compliance grading systems used by CMS and payers, this book draws hard lines
• Identification vs. action
• Reporting vs. completion
• Programs vs. systems
• AI that advises vs. AI that executes
This is not a theory.
It is a field guide to what works when medical necessity is acted upon automatically, continuously, and audibly — without workflow change.
If Best Practices Are Lying helped you see the problem,
SurThrival shows you why it persists — and how it ends.
36 pages, Kindle Edition
Published January 3, 2026
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