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The 8 Laws of Employee Experience: How to Build a Future-Ready Organization

The Eight Laws of Employee Experience is a new framework to build a future-ready organization in an AI-driven world. Bestselling author and professionally trained futurist Jacob Morgan shows that employee experience must return to its a value exchange where employees contribute, grow, and lead, and where organizations enable them to thrive. Based on over 100 CHRO interviews at companies like Verizon, Delta, Hilton, IBM, and LVMH, Morgan lays out eight unshakeable laws that form the new operating system for the future of work.


This book isn't just about where we are today—it's about where employee experience is going over the next decade, and how leaders can design the future instead of being dragged into it. After listening to this book you'll learn how

Separate signal from noise in an era of trend-chasing with the STEEPLE methodology.Discover the 8 laws required to build a future-ready organization and how to implement them.Use futurist frameworks like the Cone of Possibilities to map out multiple employee experience scenarios.Conduct a future-ready audit to see where your company stands today and where it must go next.And much more

233 pages, Kindle Edition

Published January 20, 2026

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About the author

Jacob Morgan

53 books133 followers
After graduating with honors in business management economics and psychology from the University of California Santa Cruz, Jacob was excited to join the corporate world. At his first job he was told that he’d be traveling the country, meeting with executives and entrepreneurs, and doing all sorts of exciting work. A few months in, he was stuck doing data entry, cold calling, and PowerPoint presentations. One day the CEO came out of his nice corner office, handed Jacob a $10 bill and said “I’m late for
a meeting, go grab me a cup of coffee, and get something for yourself as well.” That was the last corporate job he ever had.

Today, Jacob Morgan is a trained futurist and one of the world’s leading authorities on the leadership, employee experience, and the future of work. He speaks in front of tens of thousands of people each year and his content is seen over a million times a year. Jacob is the best-selling author of four books: The Future Leader (2020), The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012).

He speaks at over 50 conferences a year including TED Academy which is one of the largest TED events in the world. In addition Jacob provides advisory and thought leadership services to various organizations around the world. He is the founder of The Future of Work University at FutureOfWorkUniversity.com, an online education and training platform
that helps individuals and organizations thrive in the rapidly changing world of work. Courses explore topics such as employee experience, the future of work, and leadership skills.

Jacob also created “The Future If,” a global community of business leaders, authors and futurists who explore what our future can look like IF certain technologies, ideas, approaches and trends actually happen. The community looks at everything from AI and automation to leadership and management practices to augmented reality and virtual reality, the 4th industrial revolution and everything in between.

His work has been endorsed by the CEOs of: Unilever, Cisco, Mastercard, Nestle, Best Buy, SAP, KPMG, T-Mobile, Schneider Electric,
and many others. In addition, Jacob hosts The Future of Work Podcast a weekly show where he speaks with senior executives, authors, and business leaders about how the world of work is changing. His Youtube channel explores the latest concepts and ideas around the future
of work with inspiring and educational 2-3 minute videos.
He has also contributed to and been cited in publications such as Cosmopolitan, The Wall Street Journal, NPR, CNN, Glamour, the
MIT Sloan Management Review, USA Today, and The Harvard Business Review.

You can learn more about Jacob and get access to his blog, podcast, video series, and research by visiting TheFutureOrganization.com. You can also email him, Jacob [at] TheFutureOrganization [dot] com

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