I could only get through about 30% of the book, so take my review with a grain of salt. But with the initial chapters and anecdotes, I feel justified for this decision and review. The book begins with high praises for robber baron and philanthropist Andrew Carnegie for having a nice idea to start free libraries. There is no enthralling or compelling history of how Andrew Carnegie crushed the immigrant employees in his steel factories and railroads with blood and force; how he suppressed wages leading to widespread poverty; and how he decimated the American labor movement, which was the only way workers could find a voice for their brutal working conditions. Furthermore, Carnegie built the libraries, wiped his hands of the trouble, and let the town's tax dollars and volunteers pay for themselves in perpetuity. He is no hero of mine, and we need to stop praising the "thoughtful deeds" of robber barons without a sober look at the dark side of whence their riches came, and their motivation to help the lower classes, which their norms created.
The second anecdote is about a white woman who (helped to?) stop FGM in West Africa. That being said, it was unclear how her work qualified her a social enterprise, specifically.
This book was incredibly dense and overwrought with mind-numbing charts and models about what separates social advocates from social service providers to social entrepreneurs. From what I read, the public sector is framed as a mostly lumbering bureaucracy, which adds to the stereotype that governments throughout the world are inefficient to solve the problems of the people who take the time to vote for their elected officials to help them do just that. But, decades of evidence shows that, when the public sector is supported, it works. From national health care to public schools to even food safety regulations and utility regulations, government can work when it is respected and well-funded. But when smart people rhetorically belittle government employees for being inefficient, ineffective,and concentrated only on widespread public good (as if that's a bad thing) - and we need fancy businessfolk to tell us how to do it better - it takes away from the power and legitimacy of democracy. This constant chipping away at the credibility of democracy and government for its ability to make social impact, I believe, it what has given risen to the autocratic governments we see today. I don't want to live in a world where social enterprise and Andrew Carnegie can provide nice libraries in exchange for worker safety laws, prevailing wages, social welfare programs, robust, affordable, non-competing health care, clean water, civil rights for marginalized people, reasonable military spending, etc. etc. We need more legal protections and public services for the average person, which only the vast, mission-driven scale of government can provide.
For an interesting, compelling look at social impact and the public backlash against market-driven solutions in the new world order, check out the latest work by Anand Giridharadas. And in the future, maybe the authors adjust their introduction and wide-scale appraisal of Mr. Carnegie and his ilk. Carnegie's libraries are monuments to his wealth - and though they are enjoyed and supported by mostly tax dollars today, each of their origin stories are a spectacular failure of public policy.