Call Design: Principles and Practice - Proceedings of the 2014 Eurocall Conference, Groningen, the Netherlands

by Sake Jager (Editor), Estelle J. Meima (Editor), Linda Bradley (Editor)

The 2014 Eurocall Conference was held from the 20th to the 23rd of August at the University of Groningen, The Netherlands.

424 pages, Paperback

First published January 1, 2014