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Infested: End Workplace Drama, Stop Toxic Employees, Build a Thriving Small Business
Are your employees acting like termites chewing through your business?
Do certain clients drain your energy? Do suppliers leave you wondering what planet they’re on? Running a service-based business shouldn’t feel like a full-time pest control operation, but too often, it does.
Author and entrepreneur Tim Whitt has spent 45 years in the pest control industry—30 in corporate leadership and 15 building his own thriving company from the ground up. Based in southeastern Oklahoma, he lives with his best friend and wife of 44 years, Cindy—his steady partner through every season of the business. From technician to owner, he’s seen how both pests and people behave…and how understanding one can completely transform how you manage the other. His company, Pied Piper Pest & Lawn, holds a 4.9-star rating, 800+ client reviews, and steady growth—built mostly on referrals and a team that actually works together.
In What Pests Teach Us About Managing People and Running a Thriving Service-Based Business , Tim shares a blunt, funny, and highly practical framework for dealing with the “pests” in your business—staff, clients, and suppliers—so you can build a stable, profitable operation that doesn’t depend on you putting out fires every day.
Inside, you’ll learn how
Spot damaging behaviors early—before they chew through your profits
Build a stable, balanced business ecosystem that doesn’t collapse when one person leaves
Decode what people really want so you can manage with insight, not emotion
Boost productivity and engagement without babysitting adults
Use simple data and patterns to make decisions instead of reacting to drama
Handle conflict firmly and ethically—without burning bridges
Apply pest behavior lessons directly to real-world staffing, client, and vendor problemsWith straight talk, real stories from the field, and step-by-step strategies, Infested makes managing people clearer, calmer, and (yes) surprisingly enjoyable. You’ll reduce chaos, increase loyalty, and build a business that grows without eating you alive.If you’re tired of feeling overrun by “problem people,” it’s time to take control.
Grab Infested today and turn your service-based business into a well-run, high-performing ecosystem.
Do certain clients drain your energy? Do suppliers leave you wondering what planet they’re on? Running a service-based business shouldn’t feel like a full-time pest control operation, but too often, it does.
Author and entrepreneur Tim Whitt has spent 45 years in the pest control industry—30 in corporate leadership and 15 building his own thriving company from the ground up. Based in southeastern Oklahoma, he lives with his best friend and wife of 44 years, Cindy—his steady partner through every season of the business. From technician to owner, he’s seen how both pests and people behave…and how understanding one can completely transform how you manage the other. His company, Pied Piper Pest & Lawn, holds a 4.9-star rating, 800+ client reviews, and steady growth—built mostly on referrals and a team that actually works together.
In What Pests Teach Us About Managing People and Running a Thriving Service-Based Business , Tim shares a blunt, funny, and highly practical framework for dealing with the “pests” in your business—staff, clients, and suppliers—so you can build a stable, profitable operation that doesn’t depend on you putting out fires every day.
Inside, you’ll learn how
Spot damaging behaviors early—before they chew through your profits
Build a stable, balanced business ecosystem that doesn’t collapse when one person leaves
Decode what people really want so you can manage with insight, not emotion
Boost productivity and engagement without babysitting adults
Use simple data and patterns to make decisions instead of reacting to drama
Handle conflict firmly and ethically—without burning bridges
Apply pest behavior lessons directly to real-world staffing, client, and vendor problemsWith straight talk, real stories from the field, and step-by-step strategies, Infested makes managing people clearer, calmer, and (yes) surprisingly enjoyable. You’ll reduce chaos, increase loyalty, and build a business that grows without eating you alive.If you’re tired of feeling overrun by “problem people,” it’s time to take control.
Grab Infested today and turn your service-based business into a well-run, high-performing ecosystem.
137 pages, Kindle Edition
Published April 14, 2026
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Displaying 1 - 2 of 2 reviews
May 28, 2026
Lessons
Running a service company shouldn’t turn into a daily battle against the unexpected and interpersonal conflicts. The unique value of this book lies in its pragmatic and straightforward approach, far removed from armchair theories. Through real-life experiences in building strong companies, the text offers a framework for identifying, early on, the behavioral patterns that erode profit margins. Readers will find guidelines for structuring autonomous and committed teams, reducing reliance on emotional leadership during crises, and optimizing decision-making through the use of objective data rather than reacting to daily conflicts. Essential for those seeking to mitigate internal chaos, consolidate the loyalty of their team, and ensure sustainable business growth that doesn’t consume their personal peace of mind.
Running a service company shouldn’t turn into a daily battle against the unexpected and interpersonal conflicts. The unique value of this book lies in its pragmatic and straightforward approach, far removed from armchair theories. Through real-life experiences in building strong companies, the text offers a framework for identifying, early on, the behavioral patterns that erode profit margins. Readers will find guidelines for structuring autonomous and committed teams, reducing reliance on emotional leadership during crises, and optimizing decision-making through the use of objective data rather than reacting to daily conflicts. Essential for those seeking to mitigate internal chaos, consolidate the loyalty of their team, and ensure sustainable business growth that doesn’t consume their personal peace of mind.
May 18, 2026
If you’re running a small business, you owe it to yourself to stay away from negativity. It can come in all forms: annoying clients, less-than-dependable employees, etc. However, if you can learn to recognize problematic behaviors and potential dead ends before they capsize your company, you should feel much less stressed and find the financial success you’ve been looking for as well.
To that end, the author wrote this book intended for anyone who’s trying to make a smaller-sized business work. In these pages, there’s a wealth of information about hiring competent people, staying away from clients that just aren’t worth it, and handling all conflicts ethically and firmly. If that’s what you need, don’t wait another moment before reading this excellent guide.
To that end, the author wrote this book intended for anyone who’s trying to make a smaller-sized business work. In these pages, there’s a wealth of information about hiring competent people, staying away from clients that just aren’t worth it, and handling all conflicts ethically and firmly. If that’s what you need, don’t wait another moment before reading this excellent guide.
Displaying 1 - 2 of 2 reviews