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Assertiveness: A Working Guide
Concentrating on the practical aspects of developing personal assertiveness, this work aims to illustrate how individuals can develop a keener sense of personal responsibility and take a firmer line in decisions which affect them. The book covers preparation, basic assertive/aggressive behaviour, body language and voice, criticism and compliments, stress management and saying "no". It is illustrated throughout with cartoons.
64 pages, Paperback
First published April 6, 1990
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