Touch: Five Factors to Growing and Leading a Human Organization

by Tod Maffin, Mark Blevis

For better or worse, digital business has fundamentally changed how organizations hire, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect more effectively, we have lost the humanity — that critical person-to-person connection. This book will show you how to restore that connection.

257 pages, Kindle Edition

First published September 17, 2014

Reviews

[Jim Holder · Rating 2 out of 5]

I don't know... this one feels like a 3-4 page article turned into a book. Lots of fluff. I asked ChatGPT for a brief summary of the book and all of the points made are good instruction, but it took me 4 minutes to read the summary compared to endless attempts to sit down and actually read some pages in this book.