Dealing with Difficult People at Work: Strategies and techniques for dealing with difficult people

by Dianne Kane

Do you feel unsure of yourself because you are repeatedly insulted, criticized and devalued at office?
Anger, stress and guilt are emotions that these offensive people make you feel. After many bad moments, you start to seek a job elsewhere because of the ‘jerk’.

Nobody likes to be near accusing machines, but sometimes quitting is not an option.

So, how do you protect your interests while getting rid of the difficult person? The strategies below will help you to do that:

•Controlling your response
•Checking facts
•Using communication strategies
•De-stressing
•Recording the bad moments
•Practicing diplomacy
•Managing your reputation
•Handling office politics
•Taking the right decisions

Unfortunately, there will always be difficult people around. We cannot just make them vanish. The wise choice, therefore, is to learn to handle them.

Be on top of the game.
Dealing with Difficult People at Work includes:

•Self-therapy exercises - To forget the bad
•Dealing with your anger - Stop-Think-Act
•Positive Reinforcements - The use of “I” sentences
•Practicing the Six Y’s
•Self-talk

For quick and complete recovery from the negativity, the book has:

•Exercises
•Worksheets
•Self-assessment
•Tips and techniques
•Anger management log
•Templates

For professional success, job satisfaction and having great relationships at work, you need skills in people management and self-management. Dealing with Difficult People at Work is an effort to provide you with those skills.

Limited bulk offer. Buy Now!

89 pages, Kindle Edition

First published February 23, 2015