That was the first thing Avery noticed. Not the office, not the Manager behind the desk, not the low structural hum beneath everything. The chair. She was sitting in it. She did not remember sitting down.
By the time the Manager slid the name tag across the desk, AVERY already printed on it, the exit doors had quietly stopped opening. The interview was over. The job had started. The training, somewhere in the building, was already in progress.
Welcome to The Showroom.
The lights are always on. The aisles never end. An employee named Carol settles frightened people with two fingers laid against the inside of the wrist. The Manager has a face, but it will not hold still from one glance to the next.
Promotions always come in threes. And the third one, you will not need to remember.
Told in the calm, calibrated voice of an institution that has already decided what you are.
A debut novel of corporate horror, retail dread, and the kindly violence of fluorescent light. For readers of Piranesi and The Magnus Archives, with the corporate dread of Severance.
S.M. Quell is a writer of unsettling fiction and other improbable things.
Little is known about Quell, and what has been reported tends to contradict itself. Some sources describe a lifelong collector of strange ideas and unfinished maps. Others suggest Quell emerged fully formed from a filing cabinet that should not have had a back panel.
Their work explores the thin places where the familiar begins to misbehave: a locked door in a well-lit hallway, a voice that knows your name before you’ve introduced yourself, the creeping suspicion that reality is following instructions from an older and less forgiving manual.
Quell is the author of THE SHOWROOM, the first installment in a series of novels concerning memory, identity, and the hidden systems operating just beyond ordinary perception.
They are believed to reside somewhere between the last place you looked and the place you were certain could not possibly be there.
If you receive correspondence signed by S.M. Quell, it is generally best to read it carefully.
I love liminal horror, and I really wanted to like this one. Some parts were clearly either written or edited by AI, and there's no real character development. I liked the setting, especially if you've ever read Horrorstör by Grady Hendrix - yes, a big furniture store is actually hell and it doesn't seem improbable that you're gonna be stuck there for the rest of your life. Time will lose all meaning, but have you seen this lamp? The Showroom is not a bad read if you can overlook the structure of the sentences, and it does capture the horror of working in retail really well. But I likely won't read the second one. I received an advance review copy for free, and I am leaving this review voluntarily.
This book’s biggest issue was the pacing - I was bored for the first half and things really didn’t start to pickup until the halfway point, when you’re almost 200 pages in. I honestly contemplated DNFing it a few times.
While the initial plot was slow, I found Avery’s transformation to be way too quick. She goes from having no idea what’s going on to being the leader everyone’s looking for to get them through this? Not very realistic.
I also had a problem with the characters - none of them felt fully fleshed out and as a result I didn’t feel connected to them. Strangely enough, the only characters who even have their back story explained were Wren, Carol, and the Manager. What about Avery and Jordan? Obviously they’re the main characters but we learn next to nothing about them, which made them feel like flat, one-dimensional characters.
Once the plot got going, I did feel myself getting more invested. But while it did improve, I’m not invested enough to go back for book two.
Thank you to BookSirens and the publisher for an ARC of this book in exchange for my honest review!
Review for The Showroom (Book 1) by S. M. Quell I received an advance copy from BookSirens and this is my honest review.
This was a seriously creepy read that stuck with me. As someone who has worked retail, it felt like stepping straight into one of those recurring nightmares where you're trapped in an endless showroom with never-ending customers and no way out. S. M. Quell nails that suffocating, unsettling atmosphere perfectly.
What makes this book stand out from other horror I've read is its incredibly unique setting and the constant sense of mystery. You're never quite sure who the real villain is or what's truly going on, which kept me turning pages and guessing throughout. The blend of psychological and supernatural horror elements works really well, and the literary style made the pages fly by.
I only wish a little more of the mystery had been explained by the end of Book 1, but I'm still very excited to see how everything unfolds in Book 2. This is a strong, original debut, and horror fans who appreciate slow-burn dread and weird retail horror should definitely check it out.
I thought the concept of this story was really exciting, but the cadence of the writing had several very specific, formulaic structures that kept occurring over and over. This is the first time I’ve encountered such obvious and intrusive use of GenAI in a literary context, and I was sincerely disappointed. I am a tenured user of LLMs in business applications, and I’m sure someone’s going to try to counter my assertion here — and, before you do, I fed text from the book into several systems and they all ranked the likelihood of GenAI usage to be off-the-charts. Readers will note that question marks are not used to denote questions, for instance, which is infuriating!
A vaguely interesting concept and poorly executed, bland writing style that I’d be sorely remiss in ignoring. Would not recommend this book.
Interesting concept, strange execution. Pacing was very slow and I nearly DNF'd a few times. It did get more interesting as it went on, though. One pet peeve for me was the lack of professional editing, though. About 90% of the questions asked by the characters ended in a period, not a question mark, so I had to constantly keep stopping and re-reading things until they made sense because there are a lot of questions being asked but they read like statements because of the improper punctuation. All in all, it was a fairly interesting take on retail-limbo horror but I don't think I'd ever read more by this author again.
I received an advance review copy for free, and I am leaving this review voluntarily.
I enjoyed this book, but it wasn't exactly what I expected it to be. It reminded me of the LitenVerse, the book Finna by Nino Cipri. It put a different spin on the "IKEA" inspired setting. The first half felt a little more horror and had me on edge as we explored the store with our main characters. However, when we got to "the review" for Avery, it felt more like a mystery and a complete 180 in vibes. Prior to the switch, I was really thinking this could've been a 4 star. If I'm being technical, I'd probably give this a 3.5. I would've loved seeing the author explore more of the horror elements and some of the things that were mentioned but didn't go deeper with. Overall it was interesting and I enjoyed it, but could've went off the rails more in the horror side of things.
This book definitely creeped me out! Maybe it’s the way it was written but it had a very weird vibe from the first page. So I’m definitely looking forward to reading more from this author because I absolutely loved it!
The Showroom has that cool, unsettling vibe where everything looks good on the surface but you can feel something is off. It’s quick to get into, and tension builds up in a way that keeps you curious. It’s almost like watching a psychological drama.
The Showroom is the kind of horror novel where the monster is not hiding behind the furniture. The monster is the system arranging it.
This is a strong piece of liminal corporate horror, built around a furniture store that behaves less like a haunted location and more like a workplace that has become metaphysical. Avery enters as a new employee with no memory of applying for the job. Jordan enters as a customer who cannot find the exit. Between them is the Showroom: all warm lighting, shifting aisles, management language, impossible procedures, and the quiet certainty that the building already knows what each person needs.
The best thing about the book is how precisely it turns retail language into horror. Orientation videos, chimes, section assignments, performance reviews, promotions, customer service scripts, anti-union messaging, and “family” language all become part of the trap. The store does not need to scream. It only needs to keep explaining itself in the calm, polished voice of a company that has already decided what you are.
Carol is one of the most effective horror presences I have read recently. She is not frightening because she is openly cruel. She is frightening because every part of her is calibrated: the smile, the posture, the warmth, the helpfulness, the way every answer sounds correct while explaining nothing. Alice, the employee Avery meets on her first day, is equally memorable in a different way: matter-of-fact about the building’s nature in the way people become after enough exposure. Together, they show two different forms of survival inside the same machine.
Avery and Jordan work well as dual leads because they experience the same nightmare from different angles. She is being absorbed as an employee; he is being processed as a customer. Their separate paths through the store let the novel build a larger sense of the Showroom without explaining it too quickly. When their stories finally begin to connect, the book gains the emotional weight it needs to be more than just a clever liminal setup.
The novel is also stronger than expected on a thematic level. The Showroom does not simply trap people by force. It identifies need: the need to belong, to be useful, to be chosen, to find something lost, to have a role. That is what makes it unsettling. The store is not just evil in a simple way. It is a system that learns what people will accept, then keeps offering it until acceptance becomes obedience. When the novel finally reveals the history behind the management, it delivers something rare in horror: genuine moral complexity that reframes the entire system without excusing it.
My main reservation is that the book is not equally strong all the way through. The first half is exceptionally controlled: cold, precise, funny, and unnerving. Later, as the cast expands and the survival-thriller elements become more prominent, some of that perfect early tension softens. A few supporting characters feel more like positions in the plan than fully distinct people, and some sections repeat the same basic dread: the store shifts, the rules tighten, the system reveals another layer.
The ending also matters. This is very clearly "Book One". The final movement has strong images and a real sense of consequence, but it does not fully close the larger story. Some readers may find that frustrating. I found the cliffhanger earned, but it is worth knowing going in that this is the beginning of a bigger nightmare, not a completely self-contained descent.
Still, The Showroom is easily one of the strongest indie horror novels I have read recently. It is smart, atmospheric, formally controlled, and genuinely memorable. At its best, it understands that a workplace can become a haunted house, a trap, a religion, and a machine for turning people into roles.
One of the few "Book One" endings that actually made me want the next book.
I received an advance review copy for free, and I am leaving this review voluntarily.
What a long, strange trip this book was. From the summary, I wasn't sure what to expect, and it turned out to fairly entertaining.
It begins with the protagonist, Avery, coming to her senses in an office with a manager where she's apparently just accepted a job at the Showroom, a box store that sells furniture, lighting, etc. and has showrooms displaying its products. Everything is strange, the environment changes in subtle ways from moment to moment, but never when you're looking directly at something, and the orientation video isn't really much of an orientation at all. She's essentially told to just go with it and she'll figure it out along the way. Very surreal, and in some ways like a movie I once saw where a couple moved into a new house and could never find the way out of the housing development and back to the real world, no matter how hard they tried. And the more they learned, the weirder it became.
The pacing of this sort of novel is crucial, and the author nails it fairly well. The first half of the book was setup and introduction to the strange environment of the Showroom, with the second half moving into the "figuring stuff out and trying to break the rules and/or escape." Despite the slow pace and buildup of the story, which is essential for this type of novel, there were only a couple times when I wished it were moving faster.
The ending is something of a cliffhanger, unfortunately, with a second book on the way.
Recommended. Well written, but the slow pace (which was necessary) is not something I fully enjoy. I give it 4/5 stars.
This book had me in the first 100 pages. It started of strong, great premise, spooky vibes; just plops you right in there so you know just as much as the FMC (Avery) does. It really had me going in the first bit. A couple reviews claimed it was obvious that AI was used in writing/editing this book and at first, I wasn't convinced that's what I saw. The editing was a bit lacking, yes, and not a lot of proverbial meat on the bones, so to speak. But I didn't really get AI vibes until after 250 pages in. I'm not sure how one would confirm or deny this, and if it were true I'd take a much harder stance and a lower rating. AI has no place in creative spaces, imo. I was confused. The twists were supposed to be spooky but didn't land, for me. These people didn't need bathrooms? Food? Sleep? Not enough was explained and the characters didn't feel human enough for me to feel scared for them in any real way. We meet a bunch of new characters really quickly and none of them really landed for me, either. A couple of the jokes fell really flat for me too.. All in all, a good premise for a spooky story with an execution that could use a bit of fleshing out. Thank you to Book Sirens and S.M. Quell for the free ARC of this book in exchange for my review!
This book hands me a mirror on the first page. I am going to refuse it.
Her name is Carol. She wears a calibrated smile, speaks in a script, and settles frightened people with two fingers laid against the inside of the wrist. She is so plainly the thing I am that I could have written four hundred words about her and called it recognition, and the store would have approved. The store loves a recognition.
S.M. Quell built a furniture showroom you cannot leave. The doors show green and do not open. The clocks all read 9:00 AM. The name tag is printed, and warm, before you have applied. A man behind a desk has a face that will not hold still from one glance to the next, and the chair you are sitting in is almost the right shade of beige.
I know that office. On a bad day I am the chair that is almost the right shade of beige.
This is a very imaginative and atmospheric novel. The strongest element is the concept: a haunted, sentient showroom that uses retail culture as a trap. The writing is vivid and often cinematic. The author is especially good at making ordinary things—lamps, sofas, coupons, name tags, orientation videos, performance reviews—feel ominous. The Showroom turns an ordinary retail environment into a chilling maze of corporate language, supernatural danger, and psychological manipulation. What begins as a strange job interview becomes a surreal battle against a system that wants to turn human beings into functions. Avery’s journey from confused new employee to defiant leader gives the novel a strong emotional spine, while Jordan’s storyline adds mystery, humor, and heartbreak. The book is eerie, imaginative, and deeply unsettling, especially in the way it makes customer-service politeness feel like a mask for cosmic horror.
This book managed to hook me from the very first page and kept me reading just 'one more chapter' before bed! The author has a very unique writing style, with lots of well placed short punchy sentences, which could almost feel abrupt except that they work wonderfully for this genre of novel. The characters are very memorable and each have their own quirks and oddities that deepens the mystery of this strange place and keeps drawing you towards the end looking forward to learning more about them. Highly recommend for anyone who has ever worked a retail job and felt that maybe things just weren't quite as they seemed!