Whether you’re writing technical documentation, training curriculum and materials, or eLearning scripts, this book delivers instruction and practical experience. You will find lessons on the writing process and structure; identifying and thinking like your audience; facilitating the conversation between SME’s and the reader; promoting the “WOW” factor; keeping "the voice" active, accurate... and short; avoiding common grammar mistakes; identifying and eliminating deadwood; writing narratives that will "hook" your audience; and writing step-by-step procedures that make the most of the learner's time and effort.
evin A. Siegel is the founder and president of IconLogic, Inc. He has written more than 100 step-by-step computer training books, including Camtasia Studio 6: The Essentials, Adobe Captivate 5: The Essentials, Adobe Captivate 4: The Essentials, Adobe Captivate 4: Beyond the Essentials, Essentials of Macromedia Captivate, Essentials of RoboDemo 5, Essentials of Adobe RoboHelp 8, Essentials of Adobe RoboHelp 7, Essentials of Adobe Dreamweaver CS3, QuarkXPress 8: The Basics and Essentials of Adobe InDesign CS3.
Kevin spent five years in the U.S. Coast Guard as an award-winning photojournalist and has more than two decades experience as a print publisher, technical writer, instructional designer and eLearning developer. He is a certified technical trainer, has been a classroom instructor for more than 17 years and is a frequent speaker at trade shows and conventions. Kevin holds multiple certifications from companies such as Adobe and the CompTIA.