Flip the Selected Chapters Edition is an audiobook companion featuring insights from the original collaborative work by Chris Voss, alongside co-authors Dustin Kulling and Scott L. Frost. This compelling listening experience distills powerful lessons on communication, influence, and connection—revealing how the right conversation can change everything.
From high-stakes negotiations and critical decision-making moments to leadership challenges and personal turning points, these selected chapters demonstrate how tactical empathy can transform tension into trust and conflict into progress. Through real-world stories, listeners gain a behind-the-scenes look at conversations that could have stalled deals, damaged relationships, or ended in silence—but instead led to breakthrough results.
More than a guide to persuasion, this audiobook equips listeners with a new way to listen, respond, and lead with clarity and emotional intelligence. Whether navigating professional negotiations or everyday conversations, Flip the Selected Chapters Edition offers practical insight into mastering dialogue, strengthening relationships, and achieving outcomes that truly last.
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.