Not for the lay public. But it did make me think. I love libraries. But I don't actually use them, per se. I request books online, going in only long enough to check out the holds. Yes, sometimes displays of new books catch my eye. And sometimes I go into the stacks for a specific title, and sometimes walk out with books that were shelved near that I don't need but now want. Rarely I ask for advice, and those few times that I have I have gotten nothing helpful.
I understand that we patrons have access to databases and Lynda and etc., but I have not found a way to make use of them. I know that if I get terribly lonely I could go hang out at the library, maybe in the magazine or picture-book section.
But all that is, I have to admit, trivial. My librarians don't really do anything for me that requires a master's in library-science... because I don't ask them for all those extra things that they could do. I could, indeed, get all the books that I want digitally. So, anyway, even though I will continue to use and support libraries to my capacity, I do think that librarians need to figure out just what they need to to do to be relevant to voters & taxpayers... and how to make their relevancy clear... someone else in my shoes may not be as supportive, and too many of their truly needy patrons aren't voters....
Maybe there were ideas about that sort of thing in the book. But a skim revealed that it would be a slog *for me* to read deeply enough enough to find them. Sorry.