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336 pages, Hardcover
First published October 6, 2015

This is an intriguing book and I was ready to give it high marks until the final chapter. In fact, for a general history of banking options for low and moderate income bank customers as well as an excellent overview of how banking has changed (and why) this is a great book. In “How the Other Half Banks” the author, Mehrsa Baradaran, proposes the creation of a postal savings bank that would be a low cost/high tolerance banking option for low income participants. Good idea – but she doesn’t seem to have a firm grasp on the administrative and performance problems facing the postal service. In her summary chapter – A Public Option in Banking – some of her assertions caused me to question her objectivity. On page 217 she writes that one reason the Post Office is a logical choice to provide banking services to the underserved is because “the post office is not an institution motivated by profit making.” Does the author not read the news? The profitability –or the lack of - of the Postal Service has been in the news for years. It cannot be denied and the Postal Service has even acknowledged that they cannot compete with the private sector absent additional support from the government and increased revenues in the form of ever increasing stamp costs. The Postal Services’ profitability is at the center of the struggle to survive in the 21st century.
Consider this comment from Forbes in 2013:
The United States Postal Service has run up $4 billion in losses so far this year, on top of last year’s $15.9 billion deficit. Congress is considering legislation to rearrange the deck chairs on the postal Titanic. The only solution is for Washington to get out of the mail business.
In another example the author makes the statement (p. 218) that “the post office is the crowded and bustling place where the neighborhood gathers to do its business.” Yes, in 1950 in Mayberry but hardly so now. As someone who still regularly uses and prizes the Postal Service I can attest that the post offices near me (and near my office) are near-dead zones, hardly a person to be found. While that might change if they provided banking services their current level of ‘busyness’ [my word] is not, as the author suggests, a fact based upon my own experience as a customer.
Is there a need for the type of banking service she describes? Absolutely, but it seemed to me that the author’s desire to prove her point may have caused her to overlook the many real problems the Postal Services faces. To encourage low income citizens to rely on a government agency already on the ropes doesn’t seem like a really good option at all.