Quality Audits for Improved Performance, Third Edition

by Dennis R. Arter

A necessity for auditors, audit managers, audit teams, and all quality professionals. The Quality Audits for Improved Performance, Third Edition, provides established techniques and serves as a guide to learning and applying the basic techniques of quality auditing. Author Dennis Arter continues to expand on the audit principles to show how the quality audit can improve business performance. The new edition
* Expanded background and history of auditing
* A general model for auditing any management system
* Added information on process audits and the system-process-product relationship
* Auditor competencies and qualification
* Explanation of audit reports and the role of the auditor after the report
* New material on remedial and corrective action
* Example audit procedures and glossary of terms Arter addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others. He provides supportive examples and checklists throughout the book to help make this one of the best single-source reference guides. Quality practitioners and registrars will find this book to be a useful tool.
* Brief History of Auditing
* What Is an Audit?
* General Model of Auditing
* Management Principles Audit Program Manager
* Phases of the Audit Process
* Audit Plan
* Reporting
* Remedial Action
* Corrective Action
* Close Out

142 pages, Paperback

First published December 31, 1994

Reviews

[Eric Webb · Rating 3 out of 5]

This was a very helpful book, unlike the ASQ handbook. It's short, packed with good information, but still an easy read.

[Paulienormal · Rating 4 out of 5]

This book is excellent and down to earth read of the process of conducting internal audits, and corrective action follow-up for the auditee. This is such a great book, Dennis hasn't changed a whole lot in the new edition. He doesn't need to. He has developed and taught the QAIP class for like the past 15 or so years.

[JT · Rating 3 out of 5]

I actually went to a seminar given by this guy and it was quite informative.