Four case studies detail how, by adopting various Kanban approaches, an enterprise was able to improve time to market and cross-department collaboration; improve change management and deployments; recover a project that was in the weeds; and help a non-IT team.
Kanban, in manufacturing, is primarily about information management from downstream processes to upstream dependencies: "we're gonna need more widgets."
Kanban, in knowledge management, has several distinguishing features: collaborative implementation and experimental evolution, through feedback loops; making process policies explicit; managing constraints and measuring flow; limiting work in progress, and the most obvious, visualizing workflow through an appropriate Kanban board.
These practices help a team develop a deliberative practice of ongoing improvement, with an organizational goal of moving from resource efficiency, through flow efficiency, to optimizing for value.
The application of these ideas to specific challenges was interesting, as well as the measurement and outcomes.