Imagine how it would feel to be in complete control of the situation every time you interact with a difficult person.
In this delightful book, Sally Bennett offers a remarkably thoughtful, friendly, and practical guide to handling difficult people with grace, poise, and determination.
You will learn how to handle: - The know-it-all - The captain of the debate team - The empty chair - The neighborhood diva - The blamer - The waffler - The trouble maker - The anchor - The control freak - The critic
Demonstrate your grace, poise, and determination and take complete control of the situation next time you meet one of these difficult people. Today is the day to stop imagining and start doing. Download this book now!