WE NEED TO TALK. Those four little words have the power to strike fear into the heart of the most experienced business person. That’s why too often, the hard things, the words we are afraid to say, the conversations we don’t know quite how to handle, remain unsaid. And the stress on our businesses and our lives builds up.Well – not any more. This practical, step-by-step guide will help you break the silence and open the lines of communication in a new, healthy, productive and profitable way.It’s packed with tested tools proven in real-life scenarios and designed to navigate a full range of difficult business conversations, How to ask for – and get – more money for your workHow to calm down an angry or disappointed clientHow to take control of a meeting that’s going nowhereHow to apologize in a way that actually makes you look, and feel, better… and moreFilled with real templates and sample conversations you can actually use, WE NEED TO TALK will help you clear the air, reboot relationships and transition to powerful and productive new beginnings – from a business mentor who’s been there, done that and made it work for thousands of happy clients.