Wow, what a book! It is a beautifully written book (Harrison Owen is one of my favorite authors). And the book’s message is profound. Open some space and let self-organization work for you.
Harrison Owen suggests that there is no such thing as a non-self-organizing natural (or human) system. If this is the case, then the issue is less about designing systems that are efficient and effective, and more about letting the magic of self-organization happen all by itself.