Dr. David Moffet is aninternational expert in dentalpractice management.With over 32 years of dental experience, he hasdeveloped a simple, practical, and incrediblyeffective way of increasing the number of patientsyou see... the amount of money you charge...and the percentage of large case revenues yourpatients will happily accept. In some cases,Moffet’s strategy has resulted in over $100,000 inadditional cash flow in just weeks.All you need is a decent team and his secretweapon, “The Ultimate Patient ExperienceTM.”The UPE is a unique, low-cost system of uniquepatient engagement that is incredibly easy to putin place. In fact, one of Moffet’s strategies costsless than $40 to implement, and you can have itup and running by the end of business, today.The Ultimate Patient Experience has allowed Dr.Moffet • Sell his dental practice for a cool $2.75million - for which he collected 80% incash, 20% in stock...• Consistently increase his prices (10.55%per year, on average) while retaining over90% of his patients...• And DOUBLE his cold phone conversion rates,using a strategy that will take you less than10 minutes to set up...Inside these pages, you’ll discover exactly howDr. Moffet accomplished each of these things, andhow you can, too.
This is a pretty good book. Some of the points in the beginning are similar to Dale Carnegie's book. His big point throughout most the book is providing excellent customer service, which is good.
Honestly, I felt a lot of the advice was what I would call 'fluff advice' from a relatively successful dentist who feels they are something special. Every dentist I've talked to says they know how to be successful. Maybe they do.
Overall, I'm glad I read the book and felt it did give good advice but I don't think the author is some dental practice guru.
My boss had me read this book and summarise it, so it was not an interesting read, which I expected. However the reason for the low review is the very poor grammar and spelling mistakes, the missing words and the paragraphs that just end mid sentence. Some sentences that sound like they were written by an 8 year old. I don't know what went wrong here, how this book got published like this, how it snuck through without being edited, or if it was a printing error. But it was excruciating to *try* and read.
Very poorly edited, lots of spelling mistakes etc. It was hard to get past the errors and I gave up in the end. If it can be edited properly it might make an interesting read so hopefully the issue can be fixed.