Simply Management Series - Dealing with Difficult People: Hints and Tips for Your Management Development

by Martin C. Haworth

For every manager, Dealing with Difficult People can be a big challenge. Yet it is a skill that is very important. For if you want to create a productive, engaging and motivated workforce, everyone must be onboard.

This short and focused book provides lots of simple tips and ideas that will enable you to overcome those people who create chaos in your work. There are tactics for specific difficult people as well as a range of pro-active strategies that will prevent many of the problems occurring in the first place.

This will help you develop the skills to make difficult people much less so and take a lot of the stress out of the occasions when they impose on your management and your performance.

Here's what gets covered: -

Introduction to Dealing with Difficult People
Why Bother
In the Very Beginning
Who Are Difficult People?
Core Skills
About You
Managing in the Workplace
Dealing with Specific Types
Top Ten Dealing with Difficult People Tips
12-Step Dealing with Difficult People Checklist
Five Dealing with Difficult People Activities You Can Do Today!
And Finally

And there's a free, downloadable mini-workbook in pdf form, for you to print out and use as your activity checklist!

Part of the Simply Management series.

46 pages, Kindle Edition

First published June 23, 2015