This was a little disappointing. The 10 Commandments had a little less punch than I was expecting, but they are tried and true for anyone who works in a customer service or creative field. Learning about wienies - an object that beacons people towards it - was particularly fascinating, and I'll be using that knowledge whenever I design anything in the future.
After describing the 10 Commandments Marty shares real examples of times when Disney/Imagineers succeeded and failed each commandment. This was particularly interesting, as you got to learn about their mistakes (and fascinating lessons); but I felt many of his examples had nothing to do with the commandment in question. I kind of think he was just picking stories he wanted to tell, regardless of if they actually had anything to do with the topic. I was glad to finally hear someone say that the outside appearance of the Haunted Mansion at Disneyland was a mistake, though.
The second half of the book, "The Road to Imagineering," was less interesting and the most disappointing. It consisted of letters from current and former Imagineers and was full of inspirational quotes like "When one door closes, go find a window to climb through" (I kept a notebook of all the great quotes), but there was no real substance. You learned what traits make a good Imagineer (e.g. cheerfulness, humility, curiosity, a love for teamwork) but not how to become one. That's just not enough for a book partially called, "The Road to Imagineering."