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The Coaching Manual: The Definitive Guide to the Process, Principles & Skills of Personal Coaching

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The Coaching Manual is the most current, comprehensive, practical, best-illustrated coaching source I have ever seen. It compellingly teaches the mindset of keeping the responsibility on the coachee combined with a powerful, realistic skillset." Dr. Stephen R. Covey, author of 7 Habits of Highly Effective People Are you a good listener? A perceptive observer? Or perhaps you know instinctively when something isn't right'? We are all born with some coaching ability and the key to becoming a great coach is knowing what your strengths are and building on these. The Coaching Manual will help you do precisely this. Starting from where you are now, you'll find all the powerful tools, techniques and guidance you need to take you to where you want to be. Both a complete learning experience and an instant source of fresh insight and tips, the manual is your definitive reference throughout your coaching career. In this edition, you'll * The principles, values and beliefs of a good coach * Becoming a coach - key questions and considerations to help take your coaching forward * How to plan a coaching assignment * The Coaching Path' a simple structure for an effective coaching conversation * How a less directive style can produce dramatically different results * What the barriers to a good coaching conversation are and how you can avoid them * Emotional Maturity - how is it both a requirement of you and an improvement you might encourage in others? The Coaching Manual is the foundation resource for coaches everywhere.

356 pages, Paperback

First published October 17, 2002

238 people are currently reading
730 people want to read

About the author

Julie Starr

19 books14 followers

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5 stars
194 (40%)
4 stars
179 (37%)
3 stars
84 (17%)
2 stars
15 (3%)
1 star
5 (1%)
Displaying 1 - 30 of 40 reviews
Profile Image for Elin.
88 reviews10 followers
April 16, 2018
A very thourough and interesting book on coaching. Took me forever to read because I wanted to take notes on everything and really pay attention. It was also a slow read due to the tendency to overexplain, for example, on page 207:

"In face-to-face situations, coaching generally takes place in a room of some sort."

You don't say!
But ultimately, the thouroughness was good and I have a much better grasp on what coaching means now, and I feel equipped to explore further whether it's something I'd enjoy.
Profile Image for Simon Adams.
133 reviews2 followers
June 3, 2021
Excellent companion to my coaching journey

Reading this while studying for my level 3 qualification, I was pleasantly surprised to find the book easy to read, with useful diagrams and tables to support the clear and concise text. Julie Starr’s use of toolkit, and greyed boxes of activities and ‘in a nutshell’ summaries are excellent ways to reinforce the key learning.
Would recommend for anyone thinking of becoming a coach in some form of professional or personal sphere.
Profile Image for Anna Jones.
120 reviews4 followers
January 6, 2014
This offers a clear and well structured guide to the coaching process. It starts off explaining the need for directive coaching and the value of Incisive Questions. It includes a number of frameworks and structures to help you think about the coaching process.

I came away with a good view of how to set up a session and a coaching programme. I did find it a little dry and a lot less inspiring than other books I have read in the field (e.g. Nancy Kine's Time to Think) but a reliable primer nonetheless.
Profile Image for Dawn Wadeson.
200 reviews
March 26, 2021
Brilliant insight into the fundamentals of coaching, particularly aimed at those starting their coaching journey. Lots of repetition through diagrams was helpful in ingraining the information and I found the reflection activities particularly useful. One thing I would’ve loved to see more of would’ve been more storytelling to bring the concepts to life - there were some examples but it would’ve been great to have followed one coachee through the entire book for example, to give a real insight into how the concepts support coaching discussions.
33 reviews1 follower
May 26, 2021
The coaching manual explains "the glue" in coaching. Since there's a lot of "glue" (the things that keep coaching together) and that "glue" can seem quite vague at first ("now I know all these techniques but how do they fit together?") I think this is an amazing book to pair with e.g. Coaching for Performance or any other "technique focused book".

It's a pretty good book on its own but best paired with one or more of the many technique and/or model focused coaching books out there.
Profile Image for Austeja St..
74 reviews6 followers
August 13, 2022
Author uses simple language, many examples and is a good tool for the ones willing to apply coaching behavior practically in work or personal environments. I mostly liked formulation of questions and sections “pause and reflect” that perfectly help to recognize own behavior and come up with thoughts on how to proceed further in various situations.
Profile Image for Darren Carthy.
36 reviews1 follower
January 26, 2023
This was a good one to pick up after reading Whitmore, something I felt that was missing from that book that Julie covers quite well is the barriers presented by our ego to effective coaching, particularly the need to "fix it" or find a perfect solution for our client. I also found the definition of directive vs non-directive coaching useful and coupled with the Star model and coaching path, this book presents a pretty clear methodology for approaching a coaching assignment. I need to go back and review the comprehensive free resources in chapter 10, but they'll become more relevant before and after a coaching session.
3 reviews
May 19, 2025
Honestly,
My concentration for books isnt that great. Ive build up reading more over time. Its such a highly reviewed book but i just found it could of been narrowed down abit. As a coach it may be that alot of it ive already picked up over time but it was more of use towards the end part of the book. I dont know might be it wasnt what i was looking for
Profile Image for Martin Sheppard .
28 reviews
October 29, 2017
A good generic introduction to and explanation of coaching for the uninitiated. The inclusion of the exercises was helpful to make the reader think about how they might take their own coaching activities forward.
203 reviews
November 10, 2020
An epic guide for coaches. Really useful to help you through the process of how to go about a coaching conversation, how to structure sessions, the principles and skills needed for coaching and so much more.
Profile Image for Zeynep Demirelli.
2 reviews
October 23, 2024
I read this book as a part of my Coaching and Counselling course. It is really like a step-by-step manual. It sometimes states things that are too obvious, but regardless, it was an easy read and it covers all the basics.
Profile Image for Manon Zannone.
6 reviews2 followers
May 15, 2020
I can't stress enough how much this is an absolute must-read when working in the coaching field.
34 reviews
July 13, 2020
If you want to read a really comprehensive approach to coaching then this is the book to read. It’s excellent.
Profile Image for Demi Lopes.
22 reviews
April 5, 2021
The exercises that the book provides are very reflective and definitely found this book to move me forward in my coaching career and people skills.
Profile Image for Jamie Turnbull.
21 reviews
May 8, 2021
Great introduction to the art of coaching. Very clear, useful guidance and lots of practical tips and advice.
Profile Image for Richard.
32 reviews1 follower
October 17, 2021
A useful collection of coaching skills and scenarios to use them in. Lots of free tools on Julie's website which are highlighted at the end of important sections.
Profile Image for Me.
282 reviews1 follower
September 24, 2022
Excellent for those entering the field. Could be a text book. Great sections on many crucial aspects.
9 reviews
March 18, 2023
Some parts where useful, but overall too long, heavy to read and sometimes too generic!
77 reviews
May 15, 2025
2.5 stars. Good information but book is too wordy overall and repetitive. Skipped some sections.
Profile Image for Oleksandr.
157 reviews2 followers
October 10, 2020
Coaching manual

Very well written and gets to the point. I really enjoyed reading how the author shows coaching has to be authentic with your values and what kind of coach you would like to be. A great coaching book to read for any one who's thinking of becoming one or is in the field
Profile Image for Yakov Pyatnitskov.
94 reviews12 followers
July 17, 2019
If Prosperous Coach (another terrific book about coaching as connecting with one person at a time) is more of a motivational talk than this one is a down-to-earth manual on the craft of coaching.

I loved the attitude in the book – Ms. Starr clearly cares a great deal both about novice coaches and the profession in general – and the exercises, especially for developing deep listening. I also liked fictional examples of stories with clients and those gave the material another dimension.

It is well-structured and the language is clear and concise but not dry.

Along with PCoach mentioned above this is the best book on coaching I've found so far.

Profile Image for Kostas.
54 reviews6 followers
May 23, 2013
Despite the repetition of some lame cliches that seem to thrive in self development books such as this (for the last time: we DON'T only use 10% of our brain capacity, because no one really knows what the full potential of our brain is, neither is there a standard scientific measure for this 'potential') this is a mighty fine book and probably the best possible introduction to coaching. The author speaks with authority and experience and gives countless practical examples in an easy to understand and empowering language. Highly recommended to anyone interested in this topic.
Profile Image for Gerard Morgan.
Author 5 books
December 22, 2023
Definitive guide for any coach....

Excellent resource for the collaborative coach method

Many conversation examples between coaches and coachees

Key principles of coaching are explained and what coaching is not

Great coach skills are explained in detail

Excellent summary of the book's key points is given in chapter 10 and also good summary points at the end of each chapter.

I also found the coach toolkit at the end of the book to be very useful with documents which are downloadable from the authors website.

Overall a very definitive guide to collaborative coaching.
66 reviews5 followers
April 25, 2021
Clear and very accessible book about coaching. It surely can be of interest to people both new and experienced with coaching as it covers the basics and also goes in some depth into skills coach needs, structure of coaching session and assignment, and work with EI (called emotional maturity in the book).

As for some of the check-lists and questions in the book, I definitely plan to return to them from time to time.
Profile Image for Timo.
2 reviews2 followers
June 26, 2012
The best reflective textbook on coaching individuals I have come across. The book has a very solid basis in both theory and practice and will benefit anyone with a sincere wish to improve his or her coaching practice. For me, the book uncovered a number of not so productive aspects of my own coaching which did not make it easy or fun to read but essentially a reflective learning experience.
Displaying 1 - 30 of 40 reviews

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