Quotes from the book I liked…
-I knew a teacher who taught fifth grade for 38 years. She was absolutely phenomenal—the teacher you wish your own children, grandchildren, nieces, and nephews could have. Her spark and energy never gave out. One day I asked her how she managed to stay inspired. She replied, “ This is my 38th year teaching fifth grade, but for these students, it’s the first time around.”
-All the way from kindergarten through college, the quality of the teachers determines our perceptions of the quality of the school.
-Recently I was addressing a large group of teachers. Just as I was building up to my main point, a teacher in the audience raised her hand. Although this is unusual, especially with large groups in this format, I paused and called on her. She asked, “Do you mind if we grade papers or read the newspaper while you are speaking?”
The question caught me off guard, and I reacted honestly. “I don’t mind if you grade papers or read the newspaper during my presentation,” I said. “I don’t mind at all—as long as you are comfortable with students doing whatever they want to do in your class while you are teaching.”
-Good teachers consistently strive to improve, and they focus on something they can control—their own performance. Other teachers wait for something else to change.
-When a student misbehaves, great teachers have one goal: to keep that behavior from happening again.
-A few years ago, the chamber of commerce in my community held a meeting whose purpose was billed as “enhancing dialogue and communication between businesses and education.” The superintendent asked me, as a principal, and two teachers in my school to represent the school district. I was flattered—until we walked into the room. Around a large circular table sat approximately 15 business “leaders.” The three of us were the only representatives from the education community.
To start the conversation, the business leaders shared their perceptions of “the problem with education nowadays.” One by one, they vented their frustrations. “We hire these people and they can’t add or subtract,” whined the first one. His buddy chimed in, “We hire these people and they can’t read or write.” The litany went on and on: “We hire these people and they can’t get along with authority.” What a treat for my teachers and me!
After about 25 minutes, it finally got to me. I spoke from the heart.
“Your concerns seem to be following a pattern. We hire these people and they can’t add or subtract, read or write, show up on time, follow instructions…”
The business leaders nodded aggressively.
I looked at them and asked, “Who hires these people?”
I went on: “I used to be a high school counselor, and I never received one call from a potential employer requesting a reference for a student. If you need a way to determine whether an applicant can add and subtract, we can provide old-fashioned worksheets to do that in fifteen minutes. But that’s not my biggest issue. What is the variable here?”
I was on a roll. They had touched a core belief of mine—accepting responsibility—and I wasn’t about to let them get away with holding others to a higher standard than they applied to themselves.
“How come, with four McDonalds in town, two have great service and two have very rude employees? Ask for help in one of the grocery stores—on the east side of town, you’ll get a friendly smile, and on the west side, you’d think you were offering someone a root canal. What makes the difference? All six of these stores hire from the same pool of candidates. All of them pay the same wages. What is the variable?
“We all know the answer: It’s the effectiveness of those who are managing the businesses. And, amazingly, those effective managers assume it is up to them to hire and train quality employees—just as the effective teachers assume they are responsible for the students in their classes, even though they have no voice in selecting them.”
“Now instead of blaming, let’s see how we can work together so that all of us can be more productive and effective in what we do.”
-One of the hallmarks of effective teachers is that they create a positive atmosphere in their classrooms and schools. So many things can bring teachers down: an upset parent, a troubled student, limited resources. These are facts of the job (and of life). As educators, our role is to take a positive approach—ten days out of ten.
Effective teacher treat everyone with respect, every day. Even the best teachers may not like all their students—but they act as if they do. And great teachers understand the power of praise.
It’s not difficult to treat some people with respect, or even to treat most people with respect. It’s even possible to treat all people with respect quite a bit of the time. The real challenge is to treat everyone with respect every day. Each of us can remember at least one occasion in our professional lives when someone in a leadership role treated us inappropriately. No matter how long ago it was, or how often that person treated us well, we remember. The same thing is true in our schools. If just once a month, or even once in a year. We choose to make a sarcastic comment or cutting remark to a student or colleague, we might as well have carved it in stone. They may pretend to have forgotten that moment, but they will never forget. What’s more, anyone else who witnessed it will probably remember too.
-Every year, it was my practice to remind my facility: “You don’t have to like the students; you just have to act as if you like them.” The reason is simple; if you don’t act as if you like them, then it doesn’t matter how much you like them. And if you act as if you like them, then whether you like them at all becomes irrelevant.
Think of the teachers you most admire. Do they like some of their students less than others? Of course they do. But ask yourself this: How do they treat the students they like least? Well, the best teachers treat them just like all the other students. Every student might as well be their favorite student. Whether they like a student or not, they act as if they do.
Now think of the worst teachers you have known. Surely they had students they liked—some better than others—but from their behavior, you would think they didn’t like any students very much at all! Our behaviors are much more obvious than our beliefs.
-An effective teacher looks for opportunities to find people doing things right and knows how to praise those people, so they’ll keep on doing things right.
To be effective, praise must be authentic, specific, immediate, and clean. (The author also added “private” because of grades.)
Authentic: No one every feels that they are praised too much for something genuine. Authentic does not mean that it is earth-shattering or that it is a magnificent accomplishment. The only requirement is that it be true. You don’t need to wait until your friend loses 55 pounds before you compliment him. He won’t mind hearing that he’s looking good after just ten days of puffing around the track!
Specific: Effective praise is specific. The behavior we acknowledge often becomes the behavior that will be continued.
Immediate: Recognize positive efforts and contributions in a timely manner.
Clean: Praise is not clean if you are issuing it to get someone to do something in the future.
It also can’t include the word “but.” If we are trying to compliment a student and we say, “I appreciated the work you did on your math today, but you need to finish your history assignment,” the individual we hoped to praise will likely only remember the part after the “but”— which was a criticism.
-When someone asks how your day is going, you can say, “Things are great. How about with you?” or you can say, “That Jimmy Wallace is getting on my nerves.” All of a sudden, Jimmy Wallace is getting on that teacher’s nerves too, whether she knows him or not.
-Instead of allowing the Cynics Club to retain its traditional seats, I would get rid of every extra chair and then switch the back of the room to the front. When the yawners and grumbles drifted into the meeting late (as usual), the only seats left open were in the front row. Additionally, I would have my assistant principal sit next to the Great High Cynic—the most negative staff member in the school—not in an intimidating was, but very politely. Nevertheless, it had the effect of making that person more uncomfortable, less vocal, and less likely to spread an atmosphere of negativity through the room.
By taking responsibility, I managed to change the dynamics of the meeting. This same approach applies in the classroom.
-When a store puts up a "Shoplifters Will Be Prosecuted!" sign, it doesn't accomplish the intended purpose. The store owners have focused on the shoplifters and ignored their best people.
-Example- a sign above the copy machine that says "Limit: 20 Copies!" What is your purpose? To limit certain people from overusing the copier. But what happens? Well, those who usually follow the rules take the message to heart. Remembering one occasion 7 years ago when they made 23 copies, they wonder if they should reimburse the school. On the other hand, the folks who abuse the copy machine already know they shouldn't-but they do it anyway. They'll just ignore our sign, or add a string of zeros behind the 20, or take the sign down and make 28 copies of it!
-Another example- The school sends home a memo telling all 800 parents that they must pick up their students promptly after a field trip. Then they add something about after-school daycare charges. Ask yourself: Out of 800 families, how many were that note actually for? Probably 3 or 4, ironically the 3 or 4 least likely to read the note. This school has insulted some 795 families because of a small minority of others. What's more, these 3 or 4 already know they were supposed to pick up their children; they just didn't do it. The note addressed to the entire population actually allows them to be more comfortable. They can think to themselves, "There must be lots of us who don't pick up our children on time."
On the other hand, the rest of the folks are wondering, "What are you talking to me for?" The decision to send the note to everyone makes all the responsible parents uncomfortable in the hope of reaching a few. A more effective approach would be to call the small number of negligent parents making them uncomfortable.
As a rule, I am not a fan of sending out notes. If you do, thank the parents for picking up their child promptly. Now the note is backing up good behavior. It makes prompt parents more comfortable and the late ones uncomfortable.
It's a mistake to focus on the least effective people, issuing broad directives because of 1 or 2 miscreants. At best, we make our top performers feel guilty; at worst, we insult them. They think, "Why are you talking to me about this? Why don't you talk to them?" And they're right.
-We always treat our students as if their parents were in the room.
-A friend of mine has made a good living by buying apartment buildings, fixing them up, and renting them out. Any time someone I know becomes successful doing something I could probably do, I'm intrigued to learn more about it. I asked what he does if he purchases a building with undesirable tenants living in one of the apartments. His response struck a chord: "If there are tenants I would rather not have, I just remodel their apartment. They're not used to living in a nice place, so they either start behaving as if they deserve to stay there or they become so uncomfortable that they move out."
-If Mr. Negativity dominates a meeting with carping criticism, the best teachers will be uncomfortable. The less positive faculty members may actually enjoy it. If I lose my cool and react unprofessionally, my best teachers become even more uncomfortable and distance themselves. But what if I handle the situation with aplomb? I might say, "I think that is a point worth pursuing. Let's talk about it later this week. I'm usually here by 6:30; pick a morning that works for you." Mr. Negativity has lost his audience (and will have to get up early if he wants to keep griping).The most positive staff members will gratefully align themselves on my side.
-Standardized tests measure only a part of what schools should be doing. Effective teachers focus on the behaviors that lead to success, not the beliefs that stand in the way of it. Effective teachers don't let standardized tests take over the entire class.
-If a teacher argues with a belligerent parent, who feels uncomfortable? Not the parent: hostile parents love to argue. It's their niche. That's one good reason never to argue with difficult people-they have a lot more practice at it!
-Great educators understand that behaviors and beliefs are tied to emotion, and they understand the power of emotion to jump start change.
-Students care about great teachers because they know great teachers care about them.
-Base every decision on your best teachers.
-Being a teacher is an amazing profession. It is challenging, dynamic, energizing, and draining-but most of all, it is rewarding. Our impact extends far beyond anything we can imagine. We know that our students talk about us; so do our colleagues, and so do people throughout our community. We can decide what we want those conversations to be like.
-Fall in love with teaching all over again.
-Approach every day in a "Thank God it is Monday" frame of mind.