Straight up, How to Maximize Fees in Professional Service Firms has the best last chapter I've read all year. Alan Weiss ties threads together so quietly I almost missed how good it was. The road there is bumpy, though, and a few middle chapters sag. Recommend for finishers, skip if you only skim.
How to Maximize Fees in Professional Service Firms cuts through the noisy headlines to show how Alan Weiss tracks the steady erosion of personal privacy under the guise of public protection.