The Power Of Appreciation Business Workbook & Performance System is designed to accompany The Power of Appreciation in How an Obsession with Value Increases Performance, Productivity and Profits (MindLab Publishing, 2005). Once you’ve read the book, this workbook (and the DVD which accompanies it) will help you put powerful appreciation concepts to work in your business, just like Southwest Airlines, See’s Candies and other highly successful, highly profitable businesses. You'll achieve greater success whether you’re an owner, department head, supervisor, CEO/COO, manager, VP, or solo flyer. The tools can be readily adapted to any business, large or small. The workbook is divided into seven chapters filled with exercises and helpful examples. Each chapter builds on the chapter Chapter 1: The Big Picture - Goals & Vision; Chapter 2: Up Close And Personal - How do I appreciate?; Chapter 3: Working It - Appreciation in Action; Chapter 4: Appreciation Checklist - Your Personal Reminders; Chapter 5: All Systems Go - The Power of Appreciation Performance System; Chapter 6: Implementing The Power Of Appreciation Performance System - Putting the Power of Appreciation to Work for You; Chapter 7: Making It Real - What’s The Plan?; Answer Keys The workbook includes a DVD showing real-world examples so you can easily translate appreciation concepts into the day to day realities of the workplace.