Managing Business Performance: The Science and The Art

by Umit S. Bititci

Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving organisational excellence through improved productivity, efficiency, engagement, and morale. With a unique approach that acknowledges the human aspect of performance management, this book combines technical and social know-how to give you a solid framework for designing, configuring, and managing performance improvement initiatives with sustainable results. You'll find practical models, techniques, and tools that take you beyond management theory into advice that you can use, with clear explanations that steer you toward the customisations that would best suit your organisation. International case studies illustrate these ideas in action, providing an intimate look at how cultural differences impact management strategies, and insight into how they can be managed.

Organisational performance tools and techniques are well established, but many organisations will never realise their full benefit. This book helps you get more out of your performance strategy by showing you how the organisation's complex social nature impacts real-world outcomes, and how it can be used to drive better performance.

Blend technical and social management strategies Keep people motivated and engaged See better results with more staying power Get the very best from your organisation Performance management strategies that fail to take people into account are counterproductive. There's no better way to de-motivate, demoralise, and disengage the people upon whom the organisation depends. Sustainable success requires a blended approach that utilizes the most effective science within the art of people management, and Managing Business Performance gives you a solid foundation for better business performance strategy.

282 pages, Kindle Edition

First published August 11, 2015

Reviews

[Risto Hinno · Rating 4 out of 5]

Book gives holistic view of business performance and change management. Valuable book in a sense that in many cases I've seen how business performance management is a top down thing. This book shows it could and should have people in the center of it.

[Natasha · Rating 5 out of 5]

MBA 620 ✔️

[Hess · Rating 1 out of 5]

I really wanted to love this book, but in truth it was a struggle to get through. While the core message,

people operate processes that deliver performance

is a good one, the author expounds on this point in a painstakingly slow and repetitive fashion. No exaggeration, this text could have been 30% shorter.

There are moments this book feels like a lit review of organisational diagramming. While this might be useful if you are planning an offsite, books like the business model canvas do it better. Similarly SME leaders interested in org design, execution and culture could do worse than NOBL, Eight to Late and First Round Review - all of whom publish regularly on these topics.