Bridging Differences: Effective Intergroup Communication

by William B. Gudykunst

Bridging Effective Intergroup Communication is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book from the perspective of "communicating with strangers" and addresses how factors related to our group memberships (e.g., inaccurate and unfavorable stereotypes of members of other cultures and ethnic groups) can cause us to misinterpret the messages we receive from members of those groups.   Designed for students taking courses in Intercultural Communication or Intergroup Communication, Bridging Differences is also useful for many courses in Cultural Studies, Anthropology, Sociology, and Management.

448 pages, Paperback

First published March 1, 1991

Reviews

[Jesse Kennedy · Rating 5 out of 5]

Gudykunst (2006) provides an effective model for understanding cross-cultural communication. Full of questionnaires and self assessment tools.