Maybe it's the fact that the internet is no longer revolutionary in terms of communication that makes this plot/dialogue somewhat dull and laughable at times but either way, the play really never hit me.
Although I think Craig Lucas is a wonderful writer, I often feel as though he never really seeks to find the voices of his characters which sort of leaves us with a "version of the same" all dealing with one another.
It also seems like it would need to be realized to experience its full possible effects.