5 stars
I've felt fondly attracted to Carl Rogers years ago when I came across his concept of congruence. And Boy! After reading his textbook I can positively say that he is my favorite psychologist.
Carl Rogers' well known technique of active listening (mirroring back to the client what he just said) is more than a therapeutic gimmick, it is the manifestation of a profound theory of psychology and an act of faith in humanity.
Rogers came to believe, based in his experience of counseling, that people have a fundamental capacity of positive reorganization of themselves, and that the therapeutic process is best left under their responsibility. He came to reject the idea that the therapist ought to be a source of authority, a moral reference, a problem solver for the patient; rather, he saw the therapist as one who can assist the client in his exploration and resolution of his inner contradictions.
The commonly known technique of active listening is better viewed this way: echoing back to the person his perception of his inner world. Do not listen to explain, do not listen to solve a problem. Listen to understand the person's perception, and to accept it. Then, express this understanding and acceptance to the client.
The way I understand it, Client Centered Therapy is about providing a warm, accepting echo chamber to the client. By reflecting his inner reality back, this provides the client with an opportunity to dive more deeply into his psyche, down to the layer of conflict.
What happens next is what makes Client Centered Therapy more subtle and complex than the touchy-feely impression people may get from it. Once the client has reached the layer of inner conflict, a psychological disintegration occurs. The old model of the world is shattered and the client finds himself psychologically lost. From this disintegration, the client comes to build a new model of the world that encapsulates contradictory experiences without conflict. The client doesn't leave the therapeutic process with fixed answers, one could say that they feel more lost after therapy than before, but therapy has equipped him with the ability to navigate the confusion of his inner contradictions.
Carl Rogers theorized that this level of disintegration and reintegration of the self can only occur in the total absence of judgment, in an environment of positive acceptance.
In Client Centered Therapy, the practitioner has the disconcerting attitude of a non-judgmental, person-less mirror. Everything the client says will be reflected in back to him. At no point does the client receive validation or disapproval. He will never come to know his practitioner's personality: does he like me, dislike me? A Client Centered office is void of any moral compass.
My appreciation for Rogers is deeply magnified by the fact that he was a ruthless seeker of truth, wherever it may lead. He was cautious to submit his model of therapy to the scientific method and, when available, he defended his ideas with academic studies. When his ideas were unproven, he had the intellectual honesty to highlight the potential weak spots of his theory.
Where other schools of psychology had a flavor of armchair philosophy, Rogers meticulously studied transcripts of his therapy sessions, trying to identify what worked and what didn't. His Client Centered theory was not a top-down theory of the mind, rather a bottom-up set of ideas abstracted out of countless experiences in the therapy office. He was also concerned with the matter of measuring whether therapy actually improved an individual's life or not, although he failed to come up with a satisfying way to measure therapeutic outcome.
Equally admirable is Rogers' claim that the therapist must involve himself personally in the therapeutic process. He made that claim against all common wisdom that the therapist ought to be emotionally detached from the process. How could this make sense, given Rogers' approach of offering the client a non-judgmental, non-personal mirror? For Rogers, the warm attitude of the practitioner for the client, the love (if he dares to go that deep) is felt by the client, and that love assists the client in the scary process of exploring his inner depths. For Rogers, a therapy room where the practitioner forbids himself to involve himself emotionally to the client sends a message: in this room it is unsafe to explore emotions.
What "conflicts" are we talking about, in Client Centered Therapy? Conflicts are either internal, or internal-external. Internal conflicts are when two tendencies are in contradiction (eg: a gay person in the closet). Inner-external conflicts are when an individual's internal representation of himself and the world is in conflict with his experience of the world. An example would be when someone has convinced himself of being a genius, yet fails to get decent grades at school.
Carl Rogers states that these conflicts create psychological tension, defensiveness, and that an individual is "ripe" for therapy once that tension becomes unbearable.
One side note that I loved: through the exploration of his unconscious experiences and resolving his conflicts, the client comes to develop a more accurate symbolization of reality, a better representation. One can stop saying "my mother is bad", for a more accurate "she is denigrating in some aspects, but she cares about me in others".
My own visual interpretation of this point is the following: at birth we start with a blank slate, a cube of granite. Then, every time we learn something about reality, we slice a part of the cube out. As this process continues, we carve a model of reality that becomes more and more refined, more and more accurate.