PERSONALITY IS AS IMPORTANT AS EXPERTISE FOR MANAGEMENT SUCCESS. Personality includes how you treat others, speak, listen your poise, patience, friendliness, intensity of feeling how you convey appreciation or criticism your attitudes. A SENSE OF HUMOR IS CRUCIAL. MANAGERS ARE HANDICAPPED IF MISSING THE HUMOR GENE. If you can t see the funny side of things, if you don t get the point when humor surfaces puzzled when witty comments are made you may be admired for your knowledge, natural talent, or developed skill. But you should not expect others to delight in being with you and to assign you their highest rating as a human being.