Every year, over 1.3 million people apply to visit, work, or settle in Canada and discover that their future rests in visa officers’ hands. How do these officers decide who gets in? Seeking answers to this question, Vic Satzewich gained access to eleven overseas visa offices. Points of Entry reveals immigration officers in action as they determine credibility and risk. Contrary to popular opinion, individual bias rarely enters into their decisions. Instead, a combination of experience, organizational culture, and accumulated local knowledge shapes their decision to issue a visa or dig deeper into some people’s stories and histories.
Loved this book. One hardly thinks of immigration agents as being a worthy topic of study, but the author makes a compelling argument for their importance in managing immigration.
I feel after reading it that I understand Canadian immigration bureaucracy more systematically as well as intimately. Satzewich also makes a series of arguments in the book which are challenging and interesting (I.e. re accusations of racial bias / ethnic capital among immigration agents)