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The Daily Grind: How to open and run a coffee shop that makes money

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A practical guide to opening and running a successful Independent Coffee Shop, essential reading for all Entrepreneurs.
Don't open your coffee shop until you have read this
How to select your coffee shop location
How to get a great team for your coffee shop
How to provide WOW service
How to choose what to sell in your coffee shop
The importance of a good layout in your coffee shop
How to choose the equipment for a new coffee shop
How to run your coffee shop
How to keep in financial control of your coffee shop
How to sell your coffee shop
The coffee shop success formula

This is a highly practical book with very sound advice. Andrew & Claire are hugely experienced in the industry, and more importantly over several locations. So make sure you read it with a marker pen in your hand. Take all of their advice - it might just prevent you from making some very expensive mistakes.’

John Richardson - The Coffee Boys

‘Straight forward, independent, no-nonsense advice is not easy to find.
This is a must read book for every budding and existing coffee shop entrepreneur. Even if you do not own a coffee shop, read it for great business advice.’
Martyn Herriott - Beverage Standards Association


Andrew & Claire Bowen opened their first franchised coffee shop in 2007, after leaving senior roles in retail and healthcare. Within eighteen months they had opened three outlets and had over £1m turnover. In 2011 they developed their own independent format, which they continue to run. They support coffee shop owners worldwide as founders of Café Success Hub.

256 pages, Kindle Edition

Published November 25, 2015

388 people are currently reading
266 people want to read

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5 stars
71 (32%)
4 stars
87 (40%)
3 stars
48 (22%)
2 stars
6 (2%)
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5 (2%)
Displaying 1 - 15 of 15 reviews
Profile Image for Moushine Zahr.
Author 2 books83 followers
January 6, 2020
I bought this non fiction book on Amazon as I am interested in opening a Literary coffee shop in Morocco. This book is actually detailed and exhaustive hinting at major important points as well as usefull small detailed info that one may not even think about it. Even if you're interested interested a shop selling something else, but can't find a good book about it, you can buy this book as I'll say half of the book's advices are applicable to any sort of shops. If you're indeed thinking about opening a coffee shop, read this book 3 times. The first time, read it as reading any novel. The second time read it and highlight with a color pen all ideas you think it's important for your shop. Then, finally read it a third time just in case you forgot underline a fact you missed the second time.

For now, I've read it once and will read it again before deciding to open my own literary coffee shop. The question for me is not "if" I open, but "when" and most importantly "where". Having worked in real estate in Morocco for 15 years, I know for sure that finding the perfect commercial space at the right location and at the right price is almost a mission impossible. Thus, whether I open my coffee shop in 2020 or years later, this book will be very useful for me in many ways.
Profile Image for Justin Hall.
798 reviews3 followers
May 24, 2016
This is definitely a book to pick up if you have not opened a shop or are thinking of opening one.
A lot of the information is critical for understanding what it takes to keep up a shop and I do like that it repeatedly advises anyone thinking that coffee is easy to think again.
It's hard work.
Lots of hours and luckily by trial and error a lot of this book has already been assessed and put into place with my shop. Always good to brush up and here other owners feedback because this book and many like it were not available when we opened Spring Park Coffee.
I love reading and I love coffee so this book was a breeze and fun for me.

thanks and hope you do a good job opening your shop. call me if ya need anything.

Your Bearded Barista,
Justin
Profile Image for Veronika Moran.
2 reviews
May 26, 2024
“When dealing with difficult guests, we ask our team to imagine the guest has £6000 tattooed on their forehead”.
“Food intolerance = new opportunity!”
This book is full of practical advice for someone who wants to open a small business. However, don’t expect it to be anything more than that.
I will now forever feel like a piece of meat with a tattoo on my forehead when walking into a coffee shop.
P.S. there are other ways to explain to your staff the value of a “customer” or just a human being without having to resort to shortcuts like the ones quoted above. Capitalism, why have you done to us??!!!
Profile Image for Dilyan Dimitrov.
13 reviews14 followers
December 29, 2018
It has some good tips for owning a business and not only for a coffee shop. Everything is written on point.
86 reviews1 follower
January 5, 2019
Very interesting, and brought several items to light that I may not have thought of on my own.
A fascinating look under the hood of a functional business.
Profile Image for Cindy Beharry.
5 reviews
May 11, 2023
I highly recommend this book to all P.I(Scientist), postdocs, small business people. I read this book because I had an idea for a small business, but while it talks about opening a coffee shop, it can hold for any business. It gives advice on handling business and workers. What will save time and money and what will not.
I love this book so much that I kept it for my personal library.
Profile Image for Trevor.
2 reviews
March 26, 2019
Clear, consise advice. A solid investment for your business future.

Great tips, excellent frame of mind, and pratical advice makes this a must read for any potential coffee shop owners! The supplamentary online material is great and very helpful.
Profile Image for Iper Junberry.
48 reviews5 followers
February 19, 2020
A lot of good insights, and made a few things about opening a shop clearer, and for the things thats were specific to the UK, they still manage to point other readers in the right direction of what to look for in their own countries.
Profile Image for Annabel Townsend.
Author 13 books8 followers
April 7, 2023
There is still a lot of sound advice in this, but the book hasn't aged well (most obviously, the section on social media marketing!). It would also benefit from a decent edit, there are typos and a lot of repetition that gets irritating after a while.
205 reviews
July 27, 2024
A Must Read!

I intend opening a centre soon. It will have a café. Reading this book has helped me realise how important picking the right location is.
The website resources that are available to readers of this wonderful book is extremely useful.
12 reviews1 follower
May 11, 2018
Daily Grind..a great eye opener

This book is super helpful and full of hot links to practical resources. A must read for our coffee house team!
Profile Image for Henry Aldaz.
88 reviews
August 2, 2021
I learned a lot about the business of coffee shops. I will definitely recommend this book to everyone thinking of opening a coffee place
1 review
February 4, 2022
The best of this segment!

A real good read for those who own or intend to open a cafe. I'd like to thank the authors.
6 reviews
November 17, 2024
Not that interesting, but a useful reference guide if I open a cafe
Displaying 1 - 15 of 15 reviews

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