A practical guide to opening and running a successful Independent Coffee Shop, essential reading for all Entrepreneurs. Don't open your coffee shop until you have read this How to select your coffee shop location How to get a great team for your coffee shop How to provide WOW service How to choose what to sell in your coffee shop The importance of a good layout in your coffee shop How to choose the equipment for a new coffee shop How to run your coffee shop How to keep in financial control of your coffee shop How to sell your coffee shop The coffee shop success formula
This is a highly practical book with very sound advice. Andrew & Claire are hugely experienced in the industry, and more importantly over several locations. So make sure you read it with a marker pen in your hand. Take all of their advice - it might just prevent you from making some very expensive mistakes.’
John Richardson - The Coffee Boys
‘Straight forward, independent, no-nonsense advice is not easy to find. This is a must read book for every budding and existing coffee shop entrepreneur. Even if you do not own a coffee shop, read it for great business advice.’ Martyn Herriott - Beverage Standards Association
Andrew & Claire Bowen opened their first franchised coffee shop in 2007, after leaving senior roles in retail and healthcare. Within eighteen months they had opened three outlets and had over £1m turnover. In 2011 they developed their own independent format, which they continue to run. They support coffee shop owners worldwide as founders of Café Success Hub.
I bought this non fiction book on Amazon as I am interested in opening a Literary coffee shop in Morocco. This book is actually detailed and exhaustive hinting at major important points as well as usefull small detailed info that one may not even think about it. Even if you're interested interested a shop selling something else, but can't find a good book about it, you can buy this book as I'll say half of the book's advices are applicable to any sort of shops. If you're indeed thinking about opening a coffee shop, read this book 3 times. The first time, read it as reading any novel. The second time read it and highlight with a color pen all ideas you think it's important for your shop. Then, finally read it a third time just in case you forgot underline a fact you missed the second time.
For now, I've read it once and will read it again before deciding to open my own literary coffee shop. The question for me is not "if" I open, but "when" and most importantly "where". Having worked in real estate in Morocco for 15 years, I know for sure that finding the perfect commercial space at the right location and at the right price is almost a mission impossible. Thus, whether I open my coffee shop in 2020 or years later, this book will be very useful for me in many ways.
This is definitely a book to pick up if you have not opened a shop or are thinking of opening one. A lot of the information is critical for understanding what it takes to keep up a shop and I do like that it repeatedly advises anyone thinking that coffee is easy to think again. It's hard work. Lots of hours and luckily by trial and error a lot of this book has already been assessed and put into place with my shop. Always good to brush up and here other owners feedback because this book and many like it were not available when we opened Spring Park Coffee. I love reading and I love coffee so this book was a breeze and fun for me.
thanks and hope you do a good job opening your shop. call me if ya need anything.
“When dealing with difficult guests, we ask our team to imagine the guest has £6000 tattooed on their forehead”. “Food intolerance = new opportunity!” This book is full of practical advice for someone who wants to open a small business. However, don’t expect it to be anything more than that. I will now forever feel like a piece of meat with a tattoo on my forehead when walking into a coffee shop. P.S. there are other ways to explain to your staff the value of a “customer” or just a human being without having to resort to shortcuts like the ones quoted above. Capitalism, why have you done to us??!!!
Very interesting, and brought several items to light that I may not have thought of on my own. A fascinating look under the hood of a functional business.
I highly recommend this book to all P.I(Scientist), postdocs, small business people. I read this book because I had an idea for a small business, but while it talks about opening a coffee shop, it can hold for any business. It gives advice on handling business and workers. What will save time and money and what will not. I love this book so much that I kept it for my personal library.
Clear, consise advice. A solid investment for your business future.
Great tips, excellent frame of mind, and pratical advice makes this a must read for any potential coffee shop owners! The supplamentary online material is great and very helpful.
A lot of good insights, and made a few things about opening a shop clearer, and for the things thats were specific to the UK, they still manage to point other readers in the right direction of what to look for in their own countries.
There is still a lot of sound advice in this, but the book hasn't aged well (most obviously, the section on social media marketing!). It would also benefit from a decent edit, there are typos and a lot of repetition that gets irritating after a while.
I intend opening a centre soon. It will have a café. Reading this book has helped me realise how important picking the right location is. The website resources that are available to readers of this wonderful book is extremely useful.