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272 pages, Paperback
First published January 1, 1999
The first agenda of the commercial media is, I believe, to sell fear. What the “news” story of a busload of tourists gunned down in Egypt and the cop show about widespread corruption on the force have in common is that they contribute to the sense that the world is a menacing, inhospitable, untrustworthy place. Fear breeds insecurity—and then consumer culture offers us a variety of ways to buy our way back to security. (p. 17)
The commercial media are to the mental environment what factories are to the physical environment. A factory dumps pollutants into the water or air because that’s the most efficient way to produce plastic or wood pulp or steel. A TV or radio station “pollutes” the cultural environment because that’s the most efficient way to produce audiences. It pays to pollute. (p.18)
This flood of psycho-effluent is spreading all around us, and we love every minute of it. The adspeak means nothing. It means worse than nothing. It is “anti-language” that, whenever it runs into truth and meaning, annihilates it. (p.20)
The new shock ads go straight to the soul. They aren’t clever or coy so much as deeply, morbidly unsettling. Advertising Age columnist Bob Garfield calls them ‘advertrocities.’ ... I think these ads are operating on a deeper level than even the advertisers themselves know or understand. Their cumulative effect is to erode our ability to empathize, to take social issues seriously, to be moved by atrocity. (p.23)
Information diversity is as critical to our long-term survival as biodiversity. Both are parts of the bedrock of human existence.... In all systems, homogenization is poison. Lack of diversity leads to inefficiency and failure. The loss of a language, tradition or heritage—or the forgetting of one good idea—is as big a loss to future generations as a biological species going extinct. (pp.25–6)