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#FAIL: When Your Business Screw-ups Go Viral:
If you believe that customers buy from you because of your marketing, your price or your personality, you are sadly mistaken. You see, in today's tech savvy environment, consumers are making their buying decisions based on one factor, and one factor Online Reputation.
Before they even pick up the phone, potential customers are typing your name into Google and trusting those search results to tell them everything they need to know about you.
The good news is the future has never looked brighter for business owners who take the initiative to "step up to the plate" and take control of their online reputation. This pocket guide will teach you everything you need to know about managing your online reputations through Social Media and major online review websites, and how to repair a damaged reputation - fast!
Before they even pick up the phone, potential customers are typing your name into Google and trusting those search results to tell them everything they need to know about you.
The good news is the future has never looked brighter for business owners who take the initiative to "step up to the plate" and take control of their online reputation. This pocket guide will teach you everything you need to know about managing your online reputations through Social Media and major online review websites, and how to repair a damaged reputation - fast!
79 pages, Kindle Edition
Published December 2, 2015
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