“Justin and Rudy’s Excellent ITIL Adventure” is a fun and exciting tale that weaves principles of ITIL and IT Service Management into a fictional story; allowing the reader to better understand basic ITIL processes and functions within a fictional storyline.
This book gets the concepts of ITIL over in such a way that they are not dry or boring. Using a 'real world ' problem the concepts are covered and remembered. Highly recommended for a quick interesting read.